Commercial Lines Service Support Assistant - 2575

Our client in the insurance industry is seeking a Commercial Lines Service Support Assistant to work a 6 month assignment in support of their Toronto location (hybrid role).

The successful candidate will work 37.5 hours per week at a rate of $23.85 per hour, and work supporting the Toronto, ON office.

In this role, you will support and provide assistance to the underwriters and Underwriting Assistants. As part of a highly engaged underwriting services team, you will execute timely and impactful solutions that supports workflows with efficiency and accuracy while supporting underwriters and underwriting assistants to realize an underwriting profit while minimizing underwriting expenses supporting overall underwriting profitability.

Engaging in effective cross team interactions, you are financially literate and an effective communicator who complies with corporate governance and is proficient in supporting broker relations and assisting underwriters and underwriting assistants in reconciliation of broker billing financial discrepancies.

Advantages

• Gain experience working for a well-known insurance company
• Earn a rate of $23.85 per hour
• Full time hours on a 6 month contract
• Shift is scheduled for 8hrs (7.5 hrs paid)
• This role is a hybrid position of on-site and remote work 3 days at home, 2 days in the office, on Tuesdays your office day has to be downtown).

Responsibilities

• Working both collaboratively and autonomously while ensuring deadlines are met as part of a hybrid team is critical to the success of this role.
• Triaging, logging and clearing large commercial submissions in collaboration with underwriters, processing declinatures, preparation of risk analysis reports including cross border documents and completing electronic filing of underwriting documents.
• Searching for information relevant to the underwriting function and providing letters of experience, insurance binders and other documents on behalf of the underwriter.
• Responding and answering internal, external and broker service requests professionally and promptly including following up on information needed from brokers on behalf of underwriting.
• Data entry in RTM and SFDC systems while updating automated and manual tracking documents.
• Collaborating with internal Aviva / GCS stakeholders, automated and manual processing.
• Timely reconciliation of financial discrepancies working collaboratively and effectively with Aviva / GCS Stakeholders.
• Maintain accurate and timely account information , file storage , claims service support .
• Produce reports, information summaries and special projects as required.
• Automated and manual premium booking in legacy systems.

Qualifications

• Post-secondary education including degree / diploma and / or accreditation complimented by relevant office experience is required.
• Ideal candidate has 2+ years’ experience in an administrative and support function with strong attention to detail and accuracy while executing above average time management skills.
• Reporting to the Manager, you will need to be confident and comfortable to manage a healthy level of autonomy while being accountable to various teams for the responsibilities of your role.
• Excellent technical aptitude with web and DOS based systems and databases; very strong proficiency and working knowledge of MS Teams, Adobe Acrobat Pro and Microsoft Office Suite including Excel, Outlook and OneNote is preferred.
• Excellent oral and written communication skills with the capability to communicate at all levels (with internal and external partners) is meaningful to the role.
• Excellent articulation via phone, email, and in a virtual and in person meeting setting in both French and English is an asset.
• Superior organization and time-management skills and able to manage workflow efficiently and accurately without constant supervision.
• Ability to be both adaptable, flexible and able to prioritize and re-prioritize work as needed while thriving in a high volume, fast paced environment is critical for success in this role.
• Committed to self-development, learning and building a career in the commercial insurance space.

Summary

Are you interested in the Commercial Lines Service Support Assistant position in Toronto? Apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.