Senior Systems Administrator

Bring your data centre infrastructure, server hardware / software administration, and Cloud expertise to the Ministry of the Attorney General, Judicial Information Technology Office (JITO), where you will lead infrastructure hardware upgrades, and platform modernization projects, and provide ongoing maintenance and support to ensure the smooth operations of critical IT infrastructure.

You will work as part of a team that is responsible for delivering / maintaining a suite of applications and websites for services in support of judicial administration.

The Judicial Information Technology Office is also responsible for providing IT security / systems advice, infrastructure maintenance / support, and applications development services to the Ontario Court of Appeal, and the Chiefs Offices of the Superior and Ontario Courts.

As a key member of a diverse technical team, you will work on infrastructure upgrades for server, storage and networking devices, and platform modernizations to Azure Cloud, and engage with vendors to facilitate procurement / technical troubleshooting activities.

The Judicial Information Technology Office works closely with internal, external IT and justice partners to ensure the security of judicial information and provides professional IT services and solutions to the judiciary of Ontario and their supporting offices.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism :

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy

and the OPS Diversity and Inclusion Blueprint

pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code< http : / / www.

ohrc.on.ca / en / ontario-human-rights-code >

Refer to the application instructions below if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will :

• provide specialized technical leadership and coordination for JITO-managed Judicial Server and vendor-hosted server room and associated network
• provide specialized technical advice and guidance in issues specific to the judiciary in order to protect the security and segregation of judicial information
• provide specialized knowledge to select, install, and have ongoing use of auditing methods and solutions
• provide ongoing client service regarding systems administration, and manage operational, technical and service aspects of stakeholder relations
• provide technical leadership for the evaluation of, and reporting on, multiple situational, concurrent or sequential projects
• perform project, operational and service administration activities such as verifying that vendor deliverables have completely met contract requirements
• provide consultation, instruction, direction and technical assistance to development teams

Location : Toronto

How do I qualify?

Technical Knowledge and Skills

You have :

• demonstrated knowledge of, and experience with, a variety of information technology environments (i.e. operating systems (Windows Server 2008+ / LINUX Ubuntu / RedHat / UNIX), application software, common office and customized software, networks, databases, performance measurement, privacy and security)
• demonstrated knowledge of, and experience with, Virtualization technologies (i.e. Microsoft Hyper-V, Cloud Technologies (Azure, AWS), and VMWare ESXi)
• knowledge of, and experience with, Network technologies (i.e. switches (HPE Aruba), routers, including WiFi, fibre, firewalls and gateways) and Network topologies (e.

g. Layer 2 and Layer 3 IP networks)

• knowledge of, and experience with, all aspects of IT Security to protect and enhance the security and segregation of judicial information according to the Blueprint for IT Security of the Canadian Judicial Council, and to protect judicial independence
• demonstrated knowledge of, and experience with, Server Operations (i.e. install, configuration, management, upgrade, backup (Veeam Backup Replication), monitoring (VeeamOne / PRTG), patching(Windows / Linux), tape (SAS Autoloader), communications protocols (FTP / SFTP), and SAN technologies (HPE Nimble, MSA / ALLETRA, Cohesity Storage, Brocade Switches))
• knowledge of IT Infrastructure Library (ITIL) processes (e.g. incident, problem and change management) in order to provide service support

Problem-Solving, Analytical, and Issues Management Skills :

• you can provide solutions and leadership for various technical, operational, and service-related problems, efficiently and effectively
• you can troubleshoot for persistent problems arising from diverse technology situations (for example, various areas of IP Network such as Layer 2 and Layer 3), IT Security, Server / Host Administration (HPE BladeSystem Servers) and Virtualization (Hyper-V, Azure Cloud, and VMWare)
• you can keep management and clients apprised of ongoing technical, operational, and service needs.
• you can troubleshoot, analyze problems, determine root causes, and provide viable solutions in direct relation to available technologies and alignment with the judicial policies

Communication and Customer Service Skills :

• you have demonstrated oral and written communication skills to develop operational documents, training materials, policy, processes and procedures
• you can develop and draft technical recommendations for senior management
• you have demonstrated customer service skills to manage issues and provide direct support to the judiciary and the offices of the chief
• you have demonstrated tact and diplomacy in dealing with sensitive situations that arise in the interaction with the judiciary and the office of the chiefs of the courts
• you are able to establish effective working relationships

Salary Range : $1,405.38 - $1,796.16 Per Week

Additional Information :

1 English Permanent, 180 Dundas St W, Toronto, Toronto Region, Criminal Record and Judicial Matters Check

Note :

In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check.

Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results.

If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and / or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision.

The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled.

Employment screening check records will be maintained by the TSO and kept strictly confidential.

Please apply online, only, by Thursday, October 19, 2023 , by visiting www.ontario.ca / careers , and entering Job ID 204340 in the Job ID search field.

Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require accommodation in order to participate in the recruitment process, please contact us at www.gojobs.gov.on.

ca / ContactUs.aspx to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.

www.ontario.ca / careers