Department Manager INTERIM - Replenishment (Quinpool Road Market SS#383) Days / Evenings - Currently supporting Quinpool Road Superstore #383
In this INTERIM role, you are responsible for the grocery, dairy and frozen food departments within the store. As part of our Management Team, you will be a mentor and leader, developing your team through succession planning initiatives, supporting our Care, Ownership, Respect, and Excellence (CORE) Values.
Part of your responsibility as a INTERIM Department Manager will include weekly rotational responsibilities / participation as part of our Manager on Duty rotation.
No Previous Retail or Management Experience?
At Loblaw, we offer a comprehensive training program to the successful applicant. While the successful applicant may benefit from having Retail Store Experience or previous experience leading / managing a team, we are on the lookout for a candidate willing to learn and take on a new career in Retail.
What You'll Do :
- To direct and supervise all replenishment staff to secure efficient in stock position and courteous customer service
- Ensure productivity within all areas is efficient, achieving expectations within each department.
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met
- To hire all part-time staff and train new employees
- To support and schedule all colleagues ensuring compliance with our scheduling practices and the strict control of wage costs
- To interpret and administer Company policy and ensure compliance with the Employee Guidelines
- Responsible for maintaining the condition of all service counters, production areas and offices (5's standards)
- To ensure the safety and sanitation and overall conditions of the sales floor, back shop, coolers, freezers for each department
- Building and leading diverse teams that foster a workplace of inclusiveness and belonging
What You'll Need :
- Flexibility to work a variety of hours which include days, evenings, periodic night shifts, and weekends
- Ability to work in a fast-paced environment
- Accept responsibility for department metrics, leadership and colleague engagement.
- Three to five years’ experience in the retail service industry considered beneficial
- Prior management experience considered an asset
- Grade 12 Diploma (GED or equivalent)
- Excellent communication and interpersonal skills
- Ability to lift and move up to 50 pounds and stand for extended periods of time.
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