Service client Offres d'emploi - Moncton, NB

Requisition ID : 239367

Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options innovative products and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities and that includes our own internal community. Its important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Your skills and abilities will be nurtured and supported by banking leaders with the focus on your success and development. At Tangerine we value diversity and what it brings to our teams and customer experiences.

You will be welcomed into our Tangerine family and have access to a large and growing Indigenous community where you will be able to connect share and learn with our Indigenous team members and their allies. We also uplift voices that value intersectionality and have a variety of Employee Resource Groups to fit your lifestyle and background.

Bilingual (French and English) Client Service Specialist - Tangerine

As Canadas leading digital bank Tangerine technology is at the heart of everything we do. We have redefined what digital banking is and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges Are you ready to reach new heights in your career and become part of an established disruptor If so come join us and help redefine the Canadian banking landscape!

What you will be doing :

Being a brand ambassador within our contact centre means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Service Specialist you will engage with clients by providing exceptional support on their daily banking needs educate them on self-service channels and proactively recommend products that meet their financial needs.

Is this role right for you In this role you will :

• Deliver friendly and professional service to clients through inbound outbound and eService channels in a fast-paced environment
• Engage with clients by providing best-in-class support on their daily banking needs and proactively recommend products that meet their financial needs.
• Educate Clients on a wide range of financial products (e.g. Chequing / Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.
• Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.

Hiring & Training Details :

Work Shift Details :

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have :

Whats in it for you

At Tangerine we value the unique skills and experiences each individual brings to the team and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process please let our Recruitment team know.

Location(s) : Canada : New Brunswick : Moncton

At Tangerine we value the unique skills and experiences each individual brings to the team and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process please let our Recruitment team know.

Required Experience :

IC

Key Skills

Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

Employment Type : Full Time

Experience : years

Vacancy : 1