Job position : Concierge Site Supervisor
Job type : Full-time
Job location : GTA, Toronto
Responsibilities
- Create strong relationships with property management and condo board members
- Support concierge staff
- Review reports, daily logs, identify issues and update submissions
- Display a professional image and courteous manner in all communication to clients
- Schedule and oversee staff in building
- Provide coverage for staff who are away, sick or on leave. If unable to find coverage, supervisor must cover the shift
- Escalate site related concerns issues directly with the area manager
- Keep an up-to-date record to report on day-today operations
- Maintain a list of emergency procedure and phone numbers
- Conduct daily parcel audits and immediately notify the area manager of any discrepancies
- Provide performance feedback to area manager on regular basis
- Ensure building surveillance equipment / systems are working and accessible to staff
- Ensure condominium safety an emergency procedure is followed
- Resolve employee complaints or escalate to area manager
- Other duties as assigned
Qualifications :
- Experience in security / concierge services +2 years
- Valid Ontario security license is a must
- Excellent written and verbal communication skills
- Superior customer service skills, including exceptional telephone etiquette
- Organizational skills and ability to multitask in a fast-paced environment
- Security experience an asset
CH123
Concierge Site Supervisor
Job position: Concierge Site Supervisor. If unable to find coverage, supervisor must cover the shift. Escalate site related concerns issues directly with the area manager. Experience in security / concierge services +2 years. ...
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Job position: Concierge Site Supervisor. If unable to find coverage, supervisor must cover the shift. Escalate site related concerns issues directly with the area manager. Experience in security / concierge services +2 years. ...
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