Shift Leader - West Edmonton Mall

Chick-Fil-A West Edmonton Mall, the first to open in Alberta, is currently looking for a Shift Leader to join our team. If you are a confident individual with exceptional leadership abilities and a genuine passion for the food service industry, this is an outstanding chance to advance your career.

As a Shift Leader, your main responsibilities will involve overseeing and coordinating the delivery of exceptional customer service and ensuring the seamless operation of our restaurant.

Responsibilities

• Manage and oversee the daily operations of the restaurant during assigned shifts
• Ensure exceptional customer service by leading and motivating the team to exceed guest expectations
• Train and develop team members in accordance with company guidelines to ensure high-quality service and product knowledge
• Maintain a clean and organized work environment, adhering to health and safety regulations
• Perform opening and closing duties, including cash management and reconciling daily sales
• Perform regular inventory checks and assist with ordering supplies as needed
• Handle customer complaints and resolve issues promptly and effectively
• Uphold the restaurant vision, mission, culture and core values
• Uphold every aspect of our Winning hearts everyday strategy
• Uphold all Pathway training standards within the restaurant
• Uphold our models - first & second mile and recovery models
• Possess strong personal characteristics primarily; humility, and a willingness to collaborate and learn
• Perform additional work duties as assigned by leadership to support business needs

Requirements

• Previous experience in a supervisory role in the restaurant industry preferred
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and strong problem-solving skills
• Knowledge of health and safety regulations and best practices in the food service industry
• Availability to work a flexible schedule, including evenings, weekends, and holidays; monday-saturday
• Must be legally permitted to work in Canada
• Must be able to bend and lift up to 50 lbs, and stand for prolonged periods of time

Benefits

• Sundays off
• Employee meal discounts
• On-the-job training
• Leadership development opportunities
• Perfomance driven coaching culture
• Room for internal career growth
• Scholarship opportunities up to $25,000 per year
• Flexible Scheduling
• Elevated wages

Company Information

Chick-fil-A is in the business of serving our guests great food and remarkable experiences. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients including our signature Chick-fil-A sandwhich.

Today, Chick-fil-A® restaurants serve great tasting food to millions of guests every year, in more than 3,000 restaurants in 48 states, Washington, D.

C., Puerto Rico and Canada. Chick-fil-A opened its first Canadian restaurant in 2019. Chick-fil-A was officially founded in 1967 by S.

Truett Cathy. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia.

Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose a practice we uphold today.

Job Type : Full-time & Part-time

Pay : $16.00-16.50 per hour

• Training & Development
• Coaching Culture
11 days ago