DC Cycle Counter / Customer Pickups Dock Associate

DC Cycle Counter / Customer Pickups Dock Associate

Location: The Brick Edmonton Distribution Centre
Position Type: Regular Full-Time

Join Our Team

The Brick is looking for a detail-oriented and customer-focused DC Cycle Counter / Customer Pickups Dock Associate to join our Distribution Centre team. In this role, you will help maintain inventory accuracy through cycle counting while ensuring a positive customer experience during merchandise pickups.

What You'll Do

• Conduct daily cycle counts and inventory audits to maintain accurate inventory records.
• Investigate and resolve inventory discrepancies.
• Verify inventory movements and update warehouse systems accurately.
• Prepare customer orders for pickup and ensure order accuracy.
• Assist customers with merchandise pickups in a professional and friendly manner.
• Verify customer identification and pickup documentation.
• Load merchandise safely into customer vehicles when required.
• Operate warehouse equipment, including forklifts and pallet jacks (where certified).
• Maintain a clean, organized, and safe work environment.
• Follow all company policies, procedures, and safety standards.
• Support other warehouse and inventory functions as needed.

What We're Looking For

• Previous warehouse, distribution centre, inventory control, or customer service experience is an asset.
• Strong attention to detail and organizational skills.
• Basic computer skills and ability to learn warehouse management systems.
• Strong communication and customer service abilities.
• Ability to work independently and as part of a team.
• Forklift experience or certification is considered an asset.
• Must be available to work weekends on a regular basis.

Physical Requirements

• Ability to lift, carry, push, and pull up to 50 lbs (23 kg) on a regular basis.
• Comfortable standing and walking for extended periods.
• Ability to bend, twist, reach, crouch, and perform repetitive movements throughout the shift.
• Ability to work in a fast-paced warehouse environment.
• Comfortable working at varying heights and operating material handling equipment when required.

Schedule Requirements

• Weekend availability is required.
• Must be flexible to work days, evenings, weekends, and overtime as business needs dictate.
• Attendance and punctuality are essential to success in this role.