Product Manager, Strategic Ventures

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

BCAA is hiring a Product Manager for Evolve E-Bike and E-Scooter.

As the Product Manager for Evolve E-Bike and E-Scooter Share, you’ll help shape the future of the customer experience while supporting the continued growth of BCAA’s newest shared-mobility product.

Since launching in 2021, Evolve has expanded across communities in British Columbia. The team operates like a corporate startup within BCAA’s Strategic Ventures team, combining the support of a large not-for-profit organization with the entrepreneurship, speed and innovation needed to compete in a growing industry.

You’ll balance immediate operational needs with long-term product planning, using customer insights, business data and industry trends to translate opportunities into valuable product features, platform improvements and fleet requirements.

Who you are

• You’re a strategic and hands-on product professional who can move confidently between long-term roadmap planning and immediate operational priorities.
• You turn customer feedback, business needs and data into clear product requirements and actionable recommendations.
• You’re comfortable working across internal teams and third-party technology providers to move complex technical initiatives forward.
• You bring structure to competing priorities while remaining adaptable when business needs or opportunities change.
• You communicate clearly, pay close attention to detail and build alignment across diverse stakeholder groups.
• You’re collaborative, data-oriented and committed to maintaining product best practices and strategic focus.

What you’ll do

• Own and maintain the Evolve product roadmap, balancing immediate priorities with longer-term business objectives.
• Build a structured approach for capturing, documenting and prioritizing prospective features and functionality.
• Communicate product priorities, timelines and changes across cross-functional teams.
• Translate business needs, customer insights and operational opportunities into detailed product requirements.
• Develop business cases that demonstrate the expected customer, operational and financial value of proposed investments.
• Conduct discovery with third-party SaaS providers and internal teams to understand complexity, resource requirements and implementation timelines.
• Partner with product designers to incorporate user experience and product-design best practices.
• Monitor platform performance, customer experience and operational data to identify issues and improvement opportunities.
• Investigate root causes and develop practical, evidence-based recommendations.
• Maintain awareness of third-party vendor roadmaps and influence vendor priorities based on Evolve’s product needs.
• Assess potential technology providers and alternatives to help Evolve remain competitive.
• Own end-to-end platform configuration initiatives, including requirements, tools and project plans.
• Oversee the successful delivery of product configurations and roadmap initiatives.

What you bring

• At least three years of product management or business analysis experience working on technical projects.
• A certificate in business, marketing, technology or another relevant field, or an equivalent combination of education and experience.
• Experience owning and maintaining a product roadmap.
• Experience developing product requirements using customer and business insights, data and industry best practices.
• Strong verbal and written communication skills.
• Proven attention to detail.
• The ability to turn data and information into meaningful insights and recommendations.
• A collaborative approach, with the ability to uphold strategic priorities and product best practices.
• Experience with SQL or Power BI; familiarity with Jira is an asset.

Bonus qualifications

• A degree in business, marketing, technology or a related field.
• A product management certification.

The salary range for this position is $97,300 to $115,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!