Overview
About Us
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
- Autonomous - We encourage and trust your decision making skills.
- Progressive work environment- If you have skills to prove we have all ladders for you to grow
- Flexible - We believe in results
- Innovative - All ideas matters
- Inclusive - Everyone is Included and everyone wins
- We work hard and party even harder.
About the job
We are looking for a Google Cloud Sales Team Lead for the largest e-commerce & internet client. A skilled team leader, passionate about Cloud technologies will work closely with the Cloud team and will set the direction for the team, ensuring expectations are clearly defined and delivered on time and with quality.
Being a technical leader for the team, handling escalations, and providing transparent direction among team members. Encouraging team members to always look for ways to continuously improve processes to better support the business.
Annual Base Salary of CAD $60,000 with earning potential up to 5%.
Benefits & Perks
- Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan and the opportunity to grow in the organization.
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive programs
- Positive and supportive environment.
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location
- Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
- Hybrid setup, 4 weeks of product training will be on-site.
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Qualifications
Qualifications
- Actively involved in the day-to-day operations of the Google Cloud sales team. Ensuring priorities are correctly defined, prioritized, and delivered.
- Coach and mentor the Cloud team, driving the uplift of skills, and helping them work through complex problems. Identifying opportunities for growth and encouraging team members to embrace continuous learning.
- Identify and implement areas for improvement. Defining standards, governance, best practices and encouraging the consistent adoption of these across all teams.
- Prepare Weekly / Monthly / Quarterly business reviews and present these to clients and
stakeholders.
- Working with our training and learning teams to support ongoing development and progression for your team.
- Act as a central escalation point for critical issues. Ensure the team responds appropriately and effectively when major incidents occur, and that key leanings are not only identified but also acted upon.
Responsibilities
Responsibilities
- Actively involved in the day-to-day operations of the Google Cloud sales team. Ensuring priorities are correctly defined, prioritized, and delivered.
- Coach and mentor the Cloud team, driving the uplift of skills, and helping them work through complex problems. Identifying opportunities for growth and encouraging team members to embrace continuous learning.
- Identify and implement areas for improvement. Defining standards, governance, best practices and encouraging the consistent adoption of these across all teams.
- Prepare Weekly / Monthly / Quarterly business reviews and present these to clients and stakeholders.
- Working with our training and learning teams to support ongoing development and progression for your team.
- Act as a central escalation point for critical issues. Ensure the team responds appropriately and effectively when major incidents occur, and that key leanings are not only identified but also acted upon.
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