IT Manager

DESCRIPTION DU CLIENT

Founded in 1991, ITI provides technology services and solutions ranging from strategic IT consultancy to solutions implementation.

This includes procurement and management of IT infrastructure in organizations, either in partnership with your staff or outsourced using our consultants.

ITI has teams of experts located throughout Canada. They have proven themselves at different levels of provincial and federal government and with private companies of various sizes.

At ITI, we don’t just set up IT infrastructures, because we strive to go beyond selling products we sell tailored solutions.

We lay the foundations necessary for your development. We handle consultation, thinking, and the strategic approach. We listen, we understand your reality, and we offer the technological solution that will truly work best.

Consultation with ITI means :

• Complete or à la carte management of your projects;
• Strategic analysis of your business challenges leading to tailor-made solutions;

Deployment of expertise in your company.

DESCRIPTION DU POSTE

Your new challenge with ITI!

Our client in the Community Services industry is currently seeking a IT Manager for a Permanent job.

Employment specifications :

• Toronto
• 35 hours per week
• Hybrid (2 days per week in remote)

Your schedule could look like :

Lead, manage, and provide support for multiuple IT projects, including but not limited to cloud migrations, security enhancements, system administration, and technical support, ensuring alignment with internal Service Level Agreements (SLAs).

Additionally, troubleshoot any issues that arise throughout the project lifecycle to maintain smooth operations and timely delivery.

• Recruit, train, coach, guide, and mentor IT Staff, fostering a culture of collaboration, innovation, and continuous improvement to ensure the highest level of performance and expertise.
• Effectively communicate job expectation, conduct of performance appraisals, and oversee the professional development of systems administrators, programmers, and technician, helping them grow into a skilled and effective team.
• Develop and implement comprehensive IT strategies and policies, focusing on information security, Access controls, standards, and best practices aligned with business objectives.
• Ensure the availability of data backups, disaster recovery plans, and business continuity measures, conducting regular testing and optimization to minimize downtime and risk.
• Contribute to the development and implementation of a comprehensive IT strategy aligned with business objectives, encompassing information security policies, access controls, standards, procedures, and best practices, with a focus on seamless employee onboarding / offboarding process.
• Manage vendor relationships, contracts, and software licences, ensuring compliance and maximising value across various domains such as cloud platforms, telecommunication companies and ERP partners.
• Oversee vendor performance, monitoring adherence to contractual obligations and proactively addressing any issues to maintain service quality and efficiency.
• Conduct routine system audit, risk assessments, and security evaluations, identifying and addressing vulnerabilities to maintain compliance with company and legal guidelines.
• Track and maintain inventory of all hardware and software, documenting internal processes, problems, resolution, and ensuring efficient resource allocation.
• Design, develop, document, and implement IT / Security policies and procedures, ensuring alignment with industry standards and regulatory requirements.
• Maintain proficiency in emerging technologies, regulatory requirements, IT Security standards and threats and industry best practices, proving guidance and recommendations for strategic IT investments.

Must-have :

• Minimum of seven (7) years of proven experience as an IT Manager in a medium to large enterprise, demonstrating a track record of successful project management and team leadership.
• In-depth knowledge of technical management, computer science, digital security, cloud computing, network infrastructure, systems administration, and enterprise software applications.
• Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proven ability to effectively lead and manage a diverse team of IT professionals, fostering collaboration, innovation, and continuous improvement. M
• Bachelor’s degree in management information systems, computer science and / or business engineering, or equivalent work experience.
• Expertise in IT best practices, policies, and regulations.
• Comprehensive understanding of application development and software development lifecycle concepts, facilitating informed decision-making and strategic planning in IT initiatives.
• Knowledge and hands on experience with ERP software, BI Reporting, and analytics is a plus.
• Exceptional project management skills, with a proven track record in organization, planning, time management, and prioritization, ensuring the successful execution of multiples IT projects.
• Strong problem-solving, critical thinking, decision-making, and analytical abilities, enabling the identification and resolution of complex technical issues and challenges.
• Demonstrate a self-starting attitude with a strong work ethic and a positive outlook.
• Possesses strong interpersonal and team-building skills, with the ability to foster collaboration and build cohesive teams.
• Exhibits excellent organizational, time management, and prioritization skills, capable of efficiently managing multiple tasks and projects.
• Sel-motivated and able to work independently with a high degree of initiative, effectively prioritizing and executing tasks to meet deadlines and achieve goals.

Do we have a fit?

Here’s what is offered once you join our partner :

• Salary of 112 000$ to 118 000$ per year
• Health Coverage
• Insurance
• Dental insurance
• 4% Pension avec 6 months.
• Visual (350$ every 2 years)

Please send your resume directly to our recruitment specialist : [email protected]

ITI Resource Placement applies an equal access program and invites women, ethnic and visible minorities, indigenous people and people with disabilities to apply.

We treat all applications confidentially and thank you for your interest in this position. However, we will only contact those whose applications have been selected.

By submitting your application for this position, you consent to out collection and use of your personal information for the purposes of evaluating your candidacy.

If your application is not accepted, you also consent that ITI may contact you for similar future job offerings.

You can access our Confidentiality and Personal Information Protection Policy at the following address : https : / / acrobat.

adobe.com / id / urn : aaid : sc : VA6C2 : a0b73341-d919-4572-a26f-b13d8e3e3289

CRITERES RECHERCHES

• FONCTION
• Directeur TI

INFORMATIONS SUPPLÉMENTAIRES

• Date de parution 2024-06-14
• Salaire offert À discuter
• Type de contrat Permanent
• Lieu Toronto
• Fonction Directeur TI

NO. RÉFÉRENCE 760