CCR-Care Coordinator

Care Coordinator – Lifemark Health Group

Location :   770 Broadview Avenue,  Ottawa, ON

Status : Temporary

The Care Coordinator  is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Core Responsibilities :

• Act as the initial point of contact for client companies and patients.
• Schedule patients’ appointments to see doctors or nurses.
• Enter and format electronically based medical reports and handle any correspondence between medical professionals.
• Interview patients to complete forms or other documents needed for the doctors.
• Prepare billing, including administering provincial health insurance plans.
• Determine and establish office procedures and routines.
• Accept and record new referrals on client intake forms.
• Verify information and coordinate assessment times with clinics.
• Call patients / clients & clinics and book appointments via the internal booking system.
• Other responsibilities include inputting and updating referral data and treatment plan statuses in the database, as well as providing support and assistance with monthly referral tracking reports and quarterly outcome reports.

The ideal candidate will :

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups : Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at

Visit and Apply today! Visit