Receipt of current and forecast purchase orders from customers by emailReview all order details - price, quantity, design - to ensure they match the negotiated contract Analyze production costs and calculate production and shipping delays on customer orders if necessaryCommunicate shipping dates to customers and negotiate as neededEnter the P.O. in the MRP / ERPCreation of the work file which includes drawings, M.P.S., P.O., requisition of materials. ,etc.Issue or receive various reports used for monitoring and decision-making. Maintain various inventory reports for inventory control and customer presentationExplain, Manage and justify any discrepancies in shipping timesFollow up regularly with production, shipment receiving and / or procurement departments regarding manufacturing steps to ensure planned shipping times are met and communicate this information to customersResolve contract issues and negotiate changes with clientPropose recovery plans as neededIssue credit notes to customersCommunicate occasionally with the customer in the event of a payment problemUpdating the customer databaseInventory management, control and planning Review and respond to Open Client order reportEnsure compliance with AS9100 standardsPerform other related tasks as needed