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Customer care Jobs in Levis, QC

Last updated: 1 day ago
  • Promoted
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
Full-time
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 9 days ago
  • Promoted
Child care

Child care

Care.comQuebec, Quebec
Full-time
We are looking for a nurturing and responsible babysitter to look after our child.We would like someone with a few years experience and references and who lives near Quebec.If you think you'd be a ...Show moreLast updated: 18 days ago
  • Promoted
Bilingual Associate - Customer Service

Bilingual Associate - Customer Service

Tech MahindraQuebec, Canada
Communication with customers by voice and email to provide information about products and service offerings.Maintaining records of customer interactions and transactions, recording details of inqui...Show moreLast updated: 6 days ago
  • Promoted
Remote Customer Support Pharmaceutical Distribution

Remote Customer Support Pharmaceutical Distribution

TalentWorldGroupQuebec City, Quebec, Canada
CA$30.77 hourly
Remote
We are seeking twelve highly skilled bilingual customer care professionals based in Canada fluent in both Canadian French and English to join our remote team. This fully remote workfromhome position...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Abacus Service CorporationQuébec, QC
You will be responsible for providing professional services to our internal and external customers by answering their telephone inquiries, processing customer orders and ensuring that all data is e...Show moreLast updated: 1 day ago
  • Promoted
Bilingual customer service agent

Bilingual customer service agent

Randstad CanadaQuébec, Quebec, CA
CA$20.00 hourly
Permanent
Quick Apply
Great permanent job opportunity for one of Quebec's finest companies.A Quebec-based fashion and home decor company is looking for a Bilingual customer service agent to work in their state-of-the-ar...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Smart & BiggarQC, Canada
Customer Service Representative.Montreal Metropolitan Area, QC, Canada • Montreal, QC, Canada • Vaudreuil-Dorion, QC, Canada Req # Friday, January 10,. Customer Service Representative.We have a poli...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
CA$19.36 hourly
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Show moreLast updated: 30+ days ago
Sea Logistics Customer Care Specialist - Bilingual

Sea Logistics Customer Care Specialist - Bilingual

Kuehne+NagelQuebec, Quebec, Canada
CA$39,000.00–CA$40,000.00 yearly
JOB DESCRIPTION Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Quebec site is looking for a new Sea Logistics Cust...Show moreLast updated: 30+ days ago
Customer Experience Associate - Beaconsfield

Customer Experience Associate - Beaconsfield

The Toronto-Dominion Bank (Canada)Beacons, Québec
CA$21.23–CA$25.36 hourly
Part-time
Perform a broad range of customer service transactions, may provide information and / or advice on services, products, and / or solutions to existing or prospective TD customers.This role is required t...Show moreLast updated: 30+ days ago
Customer Rep-Station

Customer Rep-Station

FedExQuebec, Quebec, CA
Full-time
La sélection à ce poste requiert une entrevue.Aider et renseigner les clients qui s’informent directement.Remplir les tâches administratives nécessaires au bon fonctionnement.Favoriser la poursuite...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative - Lebeau

Customer Service Representative - Lebeau

Lebeau Vitres d’autosQuebec City, QC, Canada
Full-time
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Show moreLast updated: 2 days ago
Customer Request Coordinator

Customer Request Coordinator

CAT incProvince of Quebec
CA$50,000.00–CA$60,000.00 yearly
Full-time
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Quadra ChemicalsMontreal Metropolitan Area, QC, Canada
Full-time +1
Customer Service Representative.We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution ...Show moreLast updated: 30+ days ago
Customer Support Advisor - Integration

Customer Support Advisor - Integration

LogibecQuébec, QC, CA
CA$30.00 hourly
Full-time
Quick Apply
Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge?.For almost 40 years, L...Show moreLast updated: 30+ days ago
Customer Service Technician

Customer Service Technician

EightSix NetworkQC
CA$55,000.00–CA$60,000.00 yearly
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and pe...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOVILLE DE QUEBEC, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 19 days ago
customer service agent

customer service agent

Promo-StaffQC, CA
Full-time
Education : No degree, certificate or diploma.Experience : 1 to less than 7 months.Develop all kinds of events for publicity, fundraising and information purposes. Co-ordinate special publicity events...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Clerk

Customer Service Clerk

Insight GlobalQuebec, Canada
Full-time
At least a DEP or related work experience.Ability to understand French, and strong English.Experience related to AP, AR, Credit, or collections. Experience understanding PO's and invoices.Experience...Show moreLast updated: 10 days ago
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
9 days ago
Job type
  • Full-time
Job description

As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

  • Please note that the incumbent will be required to work in two branches located  Lévis

Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • More specifically, you will :

  • Manage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction.
  • Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
  • Your Team

    With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

    Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Mutual Fund Representative license -an asset
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • Your benefits

    In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
  • These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

    Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

    We're putting people first

    We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

    We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

    Come live your ambitions with us!