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Customer care Offres d'emploi - Lévis, QC

Dernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Manager Customer Service (On-Site)

Manager Customer Service (On-Site)

National BankLevis, Quebec
CDI
Attendance On-Site Job number 23464 Category Manager.Permanent Type of Contract Permanent.Full-Time Full Time / Part Time? Full-Time Posting date 03-Dec-2024. Levis, Quebec City Levis Province / State...Voir plusDernière mise à jour : il y a 21 jours
  • Offre sponsorisée
Remote Customer Support Pharmaceutical Distribution

Remote Customer Support Pharmaceutical Distribution

TalentWorldGroupQuebec City, Quebec, Canada
30,77 $CA par heure
Télétravail
We are seeking twelve highly skilled bilingual customer care professionals based in Canada fluent in both Canadian French and English to join our remote team. This fully remote workfromhome position...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Cardinal HealthQuebec, Canada
25,00 $CA par heure
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager Customer Experience- Beauport

Manager Customer Experience- Beauport

The Toronto-Dominion Bank (Canada)Québec, Québec
Temps plein
Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experienc...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Service Representative

Customer Service Representative

Lebeau Vitres d'Autos - Ste-FoyQuébec City, QC, Canada
23,50 $CA par heure
CUSTOMER SERVICE REPRESENTATIVE JOB AT QUÉBEC CITY FOR LEBEAU VITRES D'AUTOS - STE-FOY.Customer Service Representative.Passenger Car Driver's License. A retirement plan for employees.Guarantee ...Voir plusDernière mise à jour : il y a 27 jours
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
19,36 $CA par heure
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

Smart & BiggarQC, Canada
Temps plein +1
Customer Service Representative.Montreal Metropolitan Area, QC, Canada • Montreal, QC, Canada • Pincourt, QC, Canada • Vaudreuil-Dorion, QC, Canada Req # Thursday, December 19,.Customer Service Rep...Voir plusDernière mise à jour : il y a plus de 30 jours
Sea Logistics Customer Care Specialist - Bilingual

Sea Logistics Customer Care Specialist - Bilingual

Kuehne+NagelQuebec, Quebec, Canada
39 000,00 $CA – 40 000,00 $CA par an
JOB DESCRIPTION Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Quebec site is looking for a new Sea Logistics Cust...Voir plusDernière mise à jour : il y a plus de 30 jours
nail care technician

nail care technician

9293-0312 Québec inc.Québec, QC, CA
27,50 $CA par heure
CDI
Secondary (high) school graduation certificate.Make custom designs for clients.Apply or remove artificial nails and nail art. Provide gel and acrylic nail extensions.Are you currently legally able t...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Service - Customs

Customer Service - Customs

Randstad CanadaSaint-Bernard-de-Lacolle, Quebec, CA
Temporaire
Quick Apply
Industry : Freight Forwarding / Customs Brokerage.Location : St-Bernard-de-Lacolle.The Customs Clerk responsible for supporting the process of providing customs release of merchandise for customers a...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Rep-Station

Customer Rep-Station

FedExQuebec, Quebec, CA
Temps plein
La sélection à ce poste requiert une entrevue.Aider et renseigner les clients qui s’informent directement.Remplir les tâches administratives nécessaires au bon fonctionnement.Favoriser la poursuite...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Reprsentative

Customer Service Reprsentative

BMOVILLE DE QUEBEC, QC, CAN
33 850,00 $CA – 44 000,00 $CA par an
Temps partiel
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Voir plusDernière mise à jour : il y a 1 jour
Senior Customer Service Representative

Senior Customer Service Representative

NBCQuebec, Quebec, Canada
22,09 $CA par heure
Advisory services, Call centres.Senior Customer Service Representative.Quebec City, you will answer questions from clients about savings products and our website. You will use your active listening ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Request Coordinator

Customer Request Coordinator

CAT incProvince of Quebec
50 000,00 $CA – 60 000,00 $CA par an
Temps plein
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

Quadra ChemicalsMontreal Metropolitan Area, QC, Canada
Customer Service Representative.We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Advisor - Integration

Customer Support Advisor - Integration

LogibecQuébec, QC, CA
30,00 $CA par heure
Quick Apply
Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge?.For almost 40 years, L...Voir plusDernière mise à jour : il y a plus de 30 jours
intensive care nurse

intensive care nurse

Institut universitaire de cardiologie et de pneumologie de QuébecQuébec, QC, CA
27,08 $CA –47,98 $CA par heure
CDI
Experience : 7 months to less than 1 year.Hospital / medical facility or clinic.Address and document symptoms and changes in patients' conditions. Assess patients to identify appropriate nursing interv...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

EightSix NetworkQC
42 000,00 $CA par an
To qualify for this role, you must have….Availability to work different shifts such as days, evenings, weekends and holidays (Call Center. Hours of Operation are Monday to Friday, from 9 a.Highly cu...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager Customer Service (On-Site)

Manager Customer Service (On-Site)

National BankLevis, Quebec
Il y a 21 jours
Type de contrat
  • CDI
Description de poste

Attendance On-Site Job number 23464 Category Manager Status : Permanent Type of Contract Permanent Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 03-Dec-2024 Location : Levis, Quebec City Levis Province / State Quebec Area of Interest : Advisory services, Personal banking

As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

  • Please note that the incumbent will be required to work in two branches located Lévis

Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • More specifically, you will :

  • Manage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction.
  • Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
  • Your Team

    With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

    Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Mutual Fund Representative license -an asset
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • Languages : French

    Skills

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    Client-focused Critical Thinking Decision Making Diversity & Inclusion Emotional Intelligence Learning Agility Managerial Courage Mobilization Partner Development Problem Solving Resiliency Risk Management Strategy Execution Stress Management Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal