RQ00143 Systems Administrator Operations Support Specialist - Senior

Our client, a recognized educational Toronto landmark who welcomes over 900,000 visitors per year is looking for a Senior System Technologist with excellent client management skills who enjoys working with business, operations, and program delivery teams to provide I&IT solutions and support.

You will provide IT leadership, System / Server administration expertise and strategic IT support to meet business and operational needs

Advantages

This has a strong potential to renew the contract beyond the initial assignment

Responsibilities

RESPONSIBIOLITIES :

• provide IT leadership, System / Server administration expertise and strategic IT support to meet business and operational needs
• Manage and administer around 75 Windows servers and provide senior expertise on day to day operation of these servers including monitoring their performance , patch management, security management and upgrades, for AD Server, File Server, Exchange server, Application servers, Web servers, Ticketing servers and all other OSC infrastructure and application servers
• Support and lead infrastructure I&IT projects from inception to closeout by overseeing, coordinating, and supporting the service management function and developing appropriate technical, systems and procedural documentation.
• Develop and execute best practices and ensure alignment with corporate I&IT and other service providers.
• Manage VMWare farm and monitor the VMs, resources, connected storages, network connections and all dependent services.
• Manage the physical DELL servers and their support contracts.
• Manage and administer MS 365 services including : user and license management, storage management, One Drive and SharePoint Online administration, Exchange Administration, Security and compliance, Cyber Security, and permissions management.
• Manage OSCc backup solution.

Plan and lead initiatives ranging from large organization-wide projects to smaller program-specific business solutions.

Qualifications

QUALIFICATIONS : 60%))

60%))

You have technical knowledge and practical experience with infrastructure, technical architectures, standards, security requirements, information & privacy protection standards, networks, operational environments and other I&IT technologies and industry trends to support project deliverables

You can lead client engagement sessions to gather, document and validate client requirements (business and functional) as part of the solution management for clients

You can exercise service risk management by providing recommendations based on an evaluation of risk and an understanding of business implications of risks

• You can manage all aspects of Servers / Storages , mainly DELL servers and SAN storages, ideally have the related certificates
• You have knowledge of Windows server administrations and Patch management including AD Server and related services, Exchange Server, File Server and permission management and other Windows server management
• You have knowledge of VMWare administration and updates , ideally have the related certificates and are familiar with VXRAIL and vSphere management
• You have the ability to manage MS 365, MS Cloud, and Azure environment
• You have extensive knowledge of backup system for on premise and Cloud environments specially with Commvault.
• You have Cyber Security, network administration and firewall management skills.

Research,

Analytical and Problem-Solving Skills (20%)

Demonstrate research, analytical and reasoning skills, attention to detail and sound judgment to identify and coordinate / manage and provide insight into problems and incidents

Identify optimal I&IT approaches and solutions to meet client needs and program requirements, and provide technical requirements for planning documents and submissions.

Identify I&IT technical, operational or other issues, conduct analyses, and determine most appropriate course of action to resolve them.

Demonstrate experience identifying, monitoring and managing risks and issues through to resolution or mitigation.

Project Management Skills (15%)

Knowledge of project planning methodologies and project management skills to lead / conduct projects and major assignments to support the Ontario Science Centres new strategic plan.

Team leadership skills to coordinate development of technical project plans, control project processes and provide technical guidance, set priorities, and assign activities to project teams

Knowledge of risk assessment methods and techniques to evaluate options, select and support best solutions.

Ability to identify the most appropriate resources for projects and ongoing work.

Interpersonal, Communication and Leadership Skills : 5%)I

Interpersonal and relationship management skills to develop and maintain effective working relationships and liaise with clients, management and collaborate with other technical teams to achieve goals

Written and oral communication skills to develop and present technical / business documentation, project reports, status reports, business cases, recommendations and presentations to Director and client management.

Ability to lead technical discussions and facilitate technical conversations with non-technical audience and business users.

Demonstrate written and verbal communication skills to resolve problems, and to design and deliver presentations, proposals and business cases.

Leadership and team building skills to engage the project team, ensure collaboration, and focus on achieving project deliverables

Demonstrate consultation, negotiation and mediation skills to communicate project deliverables, resolve conflicts, and develop and sustain effective working relationships crossing divisional or departmental boundaries and barriers.

Summary

1. +10 years in a Systems Administrator role.

2. Virtualization including VMWare administration / upgrade / storage management.

3. Windows servers administration including administration of AD / Exchange and all related services, File servers, patch management and GPO, DNS, DHCP servers.

4. Knowledge of Backup systems, Administration of Commvault for on premise and online backups

5. Knowledge of MS 365 technology, administration of users, AD connect, admin portal, Azure management, Role administration, Exchange Online, SharePoint Online, MS Teams, One Drive management, Cloud storage / licensing management, Intune administration, Compliance and security administration, Data classification and Data Loss prevention.

6. Knowledge of group leadership and project management techniques to lead teams of internal staff and / or external consultants;

develop project plans and schedules, terms of reference, and resources required.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.