Operations Supervisor

We're seeking an Operations Supervisor to join our client's team in OttawaWhat We Offer:

• Salary: $35.40
• Job Type/Shift: Sunday, Monday, Thursday, and Friday (10 hours each day) but should have open availability; Evening shift
• Benefits: After 300 hours

What You'll Do:

• Lead and manage employees in a unionized, fast-paced distribution environment
• Ensure productivity, safety, service quality, and budget targets are met
• Enforce health, safety, sanitation, and legislative compliance through audits and monitoring
• Maintain housekeeping and 5S standards to keep the facility clean and efficient
• Manage employee performance, coaching, engagement, and training
• Handle union relations and grievances in line with company policies
• Plan daily workloads, remove productivity barriers, and optimize operations
• Ensure on-time store deliveries and high customer service standards
• Track KPIs, inventory integrity, and performance metrics using WMS/SAP/BW
• Drive continuous improvement, cost efficiencies, and problem-solving initiatives
• You would have anywhere from 12 to 30 direct reports

What We're Looking For:

• Bilingual Candidate (English and French)
• At least 2 years of leadership experience within a unionized manufacturing or distribution environment is considered an asset
• Strong analytical skills (Proficient working knowledge of Microsoft Office Suite)
• Strong organizational and tactical planning skills
• Ability to work flexible shifts or hours
• Proven record of leading diverse teams towards achieving objectives through collaborative and participatory management practices
• Strong ability to manage through delegation, engagement, and proper follow-up
• Ability to analyze business metrics and communicate targets and standards of performance which meet or exceed quality and profitability objectives
• Effectively develop distribution teams through coaching and mentoring
• Ability to take initiative, strong work ethic, behaves with a sense of urgency
• Strong problem solving and decision-making capabilities
• Ability to adapt quickly to new situations as well as new and changing processes, programs, and services
• Highly developed time management skills with the ability to prioritize and delegate duties as needed

If this sounds like a fit for you, we invite you to apply today! This position is immediately availableSince 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing. We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach. Recruitment decisions are led by our team. We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process. All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act. Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity. Accommodation is available throughout the recruitment process. If you require accommodation, please contact your Branch Representative at 613-237-3370.OTTBC