Product Marketer

Product Marketer – Intouch Insight

Job Overview The Product Marketer is the internal champion and marketing team expert for our software solutions, owning the marketing strategy, content, and execution to drive demand and inbound leads for our software products. This highly visible, cross‑functional role requires a proactive, results‑oriented professional comfortable taking ownership in a fast‑paced B2B SaaS environment.

Responsibilities

• Software Product Expertise – Become an internal subject matter expert on our software products, including features, benefits, positioning, and competitive landscape.
• Demand Generation – Own the marketing content generation and campaign ideation / execution to deliver qualified inbound leads for our software products. This includes using SEO / AEO and other digital marketing best practices.
• Messaging and Positioning – Define and own the compelling marketing messaging, positioning, and value proposition for our software solutions across all channels and materials.
• Sales Enablement & Cross‑Selling – Partner with the Sales and Customer Success Managers to support cross‑selling activities, helping to sell our software products to our existing services clients. This includes creating sales collateral and presentations.
• Campaign Collaboration – Partner with other marketing team members on the execution of paid ad campaigns and other digital marketing initiatives to maximize reach and conversion.
• Market Intelligence – Conduct market and customer research to inform strategy, and support the collection of customer testimonials, case studies, and reviews to showcase product value.
• General Support – Pitch in to support other marketing initiatives, campaigns, and duties as needed to fulfill our mission and drive toward our vision.

Qualifications & Skills

Core Competencies

Salary Range $70,000 – $80,000

About Intouch Intouch Insight is a growing technology and managed services company with headquarters in Ottawa, Canada. We take great pride in the Customer Experience ecosystem we’ve created, allowing us to be at the forefront of innovation and driving growth for our clients. We have a 25+ year history and a Fortune 1000 customer‑base. Our single platform approach allows multiple data sources such as Survey, Checklists, Mystery Shop and Audit data to use our common reporting platform. At our core, we’re passionate about helping businesses create experiences to win customers for life.

Intouch Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Marketing and Sales

Industry : Market Research

Location : Ottawa, Ontario, Canada

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