Technical Service Representative - Expanded Mining Products (EMP)

Position Overview

Finning Canada is hiring two permanent Technical Service Representatives – Expanded Mining Products (EMP) to support our Service Operations Team. In this role, you will be responsible for maintaining strong customer relationships and providing technical support for shovel and drill machines across mining operations. You will ensure equipment operation and maintenance meet Caterpillar OEM standards and specifications, while proactively helping customers improve performance and reliability. Key duties include scheduling customer visits, resolving customer concerns, and anticipating future customer requirements to deliver best‑in‑class service and support. The role may be based in BC and / or AB.

What we can offer you

• Great people and a hybrid work opportunity
• Career advancement and training opportunities
• Pension and employee stock purchase plans with company contributions
• Extensive health benefits including group medical and dental benefits, and short‑term and long‑term disability benefits
• Expected base salary range $105,000 – $125,000 annually, reflecting industry standards and candidate fit

Job Description

Major Job Functions

Experience

Please NOTE

Driver's Abstract

This offer is contingent on a satisfactory review of your driver's abstract, which may be obtained at any local registry branch. The cost of this Driver's Abstract will be the candidate’s responsibility. You are required to maintain a valid Driver’s License at all times and agree to provide an annual Driver's Abstract. If your Driver’s License is revoked or restricted, you must inform the Company immediately.

Equal Opportunity Employer

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. Finning is committed to collaborating with and providing reasonable accommodations and adjustments to individuals with disabilities. If you require an adjustment or accommodation during the recruitment process, please inform your recruiter. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities.

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