A leading sustainability solution provider in Ottawa is seeking a Product Technical Support Tier 2 professional to offer advanced technical support and troubleshoot complex issues. The ideal candidate will possess strong communication skills, a bachelor's degree, and 3+ years of technical support experience. Key responsibilities include managing support queues, proactive communication, and issue documentation. The role embraces a hybrid work model, offering competitive benefits and a commitment to diversity and lifelong learning.
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Technical Support Engineer • Ottawa, ON, CA