Clinical Implementation Specialist, Advanced Orthodontics

Clinical Implementation Specialist, Advanced Orthodontics

Bring your expertise in orthodontics to the world’s largest manufacturer of professional dental products and technologies, Dentsply Sirona.

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies with a 130‑year history of innovation and service to the dental industry worldwide. The company develops, manufactures and markets comprehensive solutions including dental and oral health products and consumable medical devices under a portfolio of world‑class brands. Its global headquarters is in Charlotte, North Carolina, USA, and its shares are listed on NASDAQ under the symbol XRAY.

As the Clinical Implementation Specialist, you will report to the CIS Manager and be responsible for supporting the adoption, implementation, and utilization of the SureSmile portfolio for Orthodontists and General Dentists.

Core Responsibilities

• Drive commercial growth across the SureSmile portfolio, including SureSmile Aligner, SureSmile Ortho Platform, and Advanced SureSmile Platform, ensuring sales, revenue, and utilization targets are achieved in alignment with Dentsply Sirona objectives.
• Provide proactive clinical and software support to Orthodontists and General Dentists using SureSmile Aligner, SureSmile Ortho, and Advanced SureSmile to increase adoption, clinical confidence, and long‑term utilization.
• Lead clinical and software implementation for assigned SureSmile Platform practices, supporting both orthodontic and GP workflows, including advanced and complex cases.
• Deliver comprehensive doctor and staff training for Orthodontic and GP practices during implementation and post‑implementation, with a focus on Advanced SureSmile functionality, workflow efficiency, and clinical outcomes.
• Serve as the regional subject matter expert for SureSmile Software, aligner workflows, and advanced treatment planning across Orthodontic and General Dentist practices.
• Partner with SureSmile Customer Care, GBS, DS Digital Lab, and cross‑functional teams to troubleshoot and resolve escalated clinical, software, or workflow issues.
• Monitor utilization metrics and clinical outcomes for Orthodontic and GP customers to identify opportunities for growth, optimization, and deeper engagement with Advanced SureSmile.
• Provide structured clinical, workflow, and utilization feedback to internal stakeholders to support continuous improvement of SureSmile Aligner and Advanced SureSmile solutions.

Primary Duties

Maintain Level 3 expertise across SureSmile platforms, with a focus on :

Travel

Cross‑Functional Collaboration

Additional Responsibilities

Education

Work Experience

Language Requirement

Required Skills

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Health Care Provider

Industries

Medical Device

Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

Dentsply Sirona Canada welcomes and encourages applications from all backgrounds, including individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com and include “Accommodation Request” in the subject.

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