Operational Program Director

Job Description

Reporting to the Vice President, Operations, the Operational Program Director will be responsible for client satisfaction, growth and renewal of contracts, contractual obligation delivery, and financial requirements for their assigned projects and span of control.

The role will interface with clients and staff to set up, manage, and report on various construction, integrity, and steady-state maintenance projects.

Additionally, this role will ensure that assigned project-based programs adhere to established contractual schedules, specifications, and budgets.

The Program Director will also be required to build and maintain positive client relationships focused on providing top-quality service in a variety of programs.

This is a full-time, in-office role in our Calgary, Alberta office. This role involves building strong client relationships, ensuring safety and quality standards are met, and aligning programs with contractual requirements.

What would you be doing?

Lead and play an active role in the delivery of FLINT's HSE policies, programs, and initiatives. Be a role model of the FLINT safety culture with all internal and external stakeholders;

fostering a zero-incident safety culture as a natural part of all work performed.

• Develop strong relations with all client leaders both in the field and corporate offices in collaboration with business development account managers.
• Ensure contractual alignment in the assigned programs in meeting safety, and quality standards.
• Manage program for optimal return-on-investment, and coordinate and delegate cross-project initiatives.
• Identify key requirements needed from cross-functional teams in support of the assigned programs.
• Develop and manage the budget for the overall programs where direct P / L is assigned and be accountable for delivering against established business goals / objectives.

Ensure the budget is being monitored regularly and growth opportunities are continuously reviewed.

• Work with other operational and functional managers to identify risks and opportunities across multiple facilities within a program to ensure consistency.
• Ensure understanding and adherence to contract specifications for all internal and external stakeholders.
• Ensure payroll, invoicing, and collections are maintained within contract requirements.
• Support Supply Chain Management on contractor management to meet the contract KPIs, terms, and conditions.
• Cross-sell all FLINT services and value within all programs
• Collaboratively work with BD Management on growth strategies on assigned key growth accounts.

Does this sound like you?

• A minimum of five (5) years of program management experience is required (or significant project management experience or leadership / management experience may be considered).
• Minimum five (5) years experience interpreting and executing contracts.
• Experience with change management.
• Strong relationship-building skills and having a customer / client-focused mentality.
• Professional designations such as PMP are considered an asset.
• Must possess strong interpersonal, communication, problem-solving, financial, negotiation, and time management skills.
• Proven leadership experience.
• Excel, Word, Microsoft Office, and other required programs, software, and applications.
• Proficient in English, both written and verbal communication required.

Perks of the job

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family.
• Generous number of vacation days each year.
• Attractive shift schedule.
• Opportunity for other work / multiple projects.

Other important details

This position has been identified as a safety sensitive position and will require completion of a drug and alcohol testing.

Why FLINT

FLINT strives every day to be recognized as your employer of choice, modelling our core values not only to our customers but also to our employees.

We promise to uphold these values by providing a safe, progressive, and proactive work environment while continuously working to minimize our impact on our planet.

We will work every day to build our employees into leaders, fostering a work environment of integrity, curiosity, empowerment, and innovation.

At FLINT, we recognize that our greatest resource is our people. By combining world-class workforce solutions with top-tier talent, together we will build upon our reputation of unwavering quality, safety, and customer satisfaction.

We are committed to creating a culture of equity, diversity, and inclusion, including fostering a safe and respectful environment that allows for diverse perspectives-a work environment in which all employees are valued and have an equal opportunity to achieve success.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other legally protected factors.