Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
The Manager, Marketing & Customer Finance plays a critical role in analyzing, forecasting, and strategizing financial initiatives within the Marketing & Customer departments with the goal of optimizing sales and profit performance.
This position involves close partnership with the business to drive data-informed decisions to support overall business goals.
The manager will be responsible for budgeting and forecasting, conducting financial analysis, monitoring & developing KPI’s, and providing actionable insights to enhance Marketing & Customer strategies.
Specific responsibilities include (but are not limited to) the following :
Financial Analysis : Conduct thorough ongoing analysis of financial data including marketing spend / returns, and customer behaviour / trends.
Identify areas of opportunity and risk.
Performance Monitoring and Reporting : Monitor key performance indicators (KPIs) and dashboards to track financial performance of marketing investments and customers against budgets / targets.
Budgeting and Forecasting : Understand trends, business objectives and assist in the development of annual budgets / targets and forecasts for Marketing and Customers.
Financial Modeling : Develop financial models and sensitivity analysis to evaluate potential business opportunities / investments and scenarios.
Period-end / Year-end : Review period-end / year-end accruals to ensure completeness of financial results. Prepare commentary of performance to be shared with business leads and senior leadership.
Cross-functional Collaboration : Partner closely with Marketing and Customer teams to align financial goals with overall business objectives.
Communicate financial insights effectively to stakeholders at various levels.
Continuous Improvement : Stay abreast of industry trends, market dynamics, and best practices in marketing and customer analytics.
Proactively identify opportunities for process improvement and optimization.
The ideal candidate :
3+ years of experience in FP&A, marketing finance, customer analytics, or related roles. Experience within the retail industry a plus.
Bachelor's degree in Finance & CPA designation an asset
Strong analytical skills with proficiency in financial modeling, forecasting, and variance analysis.
Advanced proficiency in Microsoft Excel; experience with ERP’s and data visualization tools (e.g., SAP, Oracle, Tableau, MicroStrategy) is preferred.
Excellent communication and presentation skills, with the ability to convey complex financial concepts to non-financial stakeholders.
Strategic thinker with a proactive and collaborative approach to problem-solving.
Demonstrated leadership and influencing skills with the ability to get things done.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Manager, Marketing & Customer Finance
The Manager, Marketing & Customer Finance plays a critical role in analyzing, forecasting, and strategizing financial initiatives within the Marketing & Customer departments with the goal of optimizing sales and profit performance. The manager will be responsible for budgeting and forecastin...
Manager, Marketing & Customer Finance
The Manager, Marketing & Customer Finance plays a critical role in analyzing, forecasting, and strategizing financial initiatives within the Marketing & Customer departments with the goal of optimizing sales and profit performance. The manager will be responsible for budgeting and forecasting, condu...
Manager, Marketing & Customer Finance
The Manager, Marketing & Customer Finance plays a critical role in analyzing, forecasting, and strategizing financial initiatives within the Marketing & Customer departments with the goal of optimizing sales and profit performance. The manager will be responsible for budgeting and forecasting, condu...
Customer Marketing Reference Manager
The Customer Marketing Reference Manager will be responsible for maintaining and fostering relationships with Customers. Work closely with leadership, including marketing, services, sales, and others, to ensure customer success with our platform, spanning training, reference management, and campaign...
Finance Manager, Canada Customer Fulfillment
Finance is all about the numbers…unless you work at Amazon; it's knowing the numbers and so much more. We help others understand finance and are *the* trusted business advisors by employing every facet of data and communication to ensure our partners and our leaders have the most up to date and reli...
Senior Customer Marketing Manager
The Customer Marketing Craft is responsible for marketing to Sage's customer base with the objective of driving the understanding and use of Sage's solutions, growing customer revenue share of wallet through cross-sell and upsell, reducing churn, increasing product usage and engaging and motivating ...
Senior Customer Marketing Manager
Reporting to the Manager, Demand Generation, you will be responsible for delivering customer marketing campaigns that deliver upsell and cross-sell sales pipeline, re-engage our customer base, and prevent churn. Senior Customer Marketing Manager. Build customer marketing campaigns to leverage upsell...
Marketing Manager, Customer Marketing
Our client, a large insurance company, is looking for a Marketing Manager, Customer Marketing for an 8-month contract located in Toronto. This is an excellent opportunity for a Marketing Manager, Customer Marketing with a financial services background. As a Marketing Manager, Customer Marketings you...
Finance Manager, Canada Customer Fulfillment
Finance is all about the numbers…unless you work at Amazon; it’s knowing the numbers and so much more. We help others understand finance and are *the* trusted business advisors by employing every facet of data and communication to ensure our partners and our leaders have the most up to date and reli...
Marketing Manager, Customer Retention
Marketing Manager, Customer Retention . What You'll Do as a Marketing Manager, Customer Retention. As a member of the Core Subscription Marketing team, you will play a major role in a customer’s daily engagement with FreshBooks. Have a strong understanding of the customer and the customer journey . ...