The Company
Our client is a not for profit company looking for your brilliance an IT technician to support local and field users. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career.
The Role
In the fast-paced role you will respond to and follow up on technical help tickets submitted via phone, email, and walk-ups, as well as providing IT support for Windows and deploying new laptops. Let your eye for detail and creativity shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues, proposing solutions to address the cause of problems.
Your Skills & Experience
• Brilliant experience installing and configuring Windows OS, networked and local printers, and business applications.
• Experience with IT support ticketing systems.
• Good knowledge of basic TCP/IP networking concepts.
• Ability to create test transactions and run tests to find errors and confirm programs meet specifications and regulatory compliance.
• Experience in training end users to use programs.
About you
You have in-depth knowledge of computer systems, networks, and appropriate software applications. But your real flair lies in your ability to communicate with all levels of users both verbally and in writing. You have the creativity to translate complex IT issues into simple, comprehensive steps that a wide audience can understand, and you are a true team colleague whose energy and enthusiasm inspires others.
Why Apply?
• An exceptional opportunity to make a positive impact on the department and the company.
• A fast-paced, dynamic workplace where no two days are ever the same.
• Ongoing professional development and mentoring by outstanding business leaders.
• A rare chance to grow your skill set and enjoy career progression.
• A company that promotes on merit, rewards excellence and champions work-life balance.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. https://www.roberthalf.ca/en/mobile">Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2022 Robert Half. By clicking “Apply Now,” you’re agreeing to https://www.roberthalf.ca/en/terms-of-use">Robert Half’s Terms of Use.
IT technician • Ottawa, Ontario, Canada
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