Sr. Business Analyst, PSG

Why you’ll love working here :

high-performance, people-focused culture

our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security

competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, and newly extended maternity / parental leave top of 26 weeks)

optional post-retirement health and dental benefits subsidized at 50%

yoga classes, meditation workshops, nutritional consultations, and wellness seminars

access to an annual wellness reimbursement program for health and wellness-related expenses for permanent and temporary employees

the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Job Summary :

HOOPP’s IT division pushes beyond corporate technological norms to bring our members, our Fund, and our enterprise the most innovative, efficient, and secure solutions.

We support one of the best pension funds in the world, and we need people who are passionate and up for a challenge.

Our IT Pension Solutions Group (PSG) is looking for an experienced individual who can fill a permanent, full-time Senior Business Analyst role, enabling and supporting our Infrastructure team.

What you will do :

You will wear many hats and be comfortable juggling multiple stakeholders and priorities, with an emphasis on :

Consulting Mindset actively listen to business and technical to help navigate discussions and solutions to achieve effective, simple outcomes with the biggest ROI for time and effort invested by both teams.

Possess the ability to present well thought out ideas to the business and team leadership understanding the needs of different stakeholders

Senior Analysis Skills Capable of requirements gathering interfacing with multiple teams in PSG. Actively monitor the Insight Platform using various tools like AppDynamics or Application Insights.

You enjoy providing guidance and mentorship to team members, across all levels

Drive Deliverables to Done Your ability to understand what needs to be done, work independently when needed, and to carry and lead initiatives.

You understand the needs of other team members and value efficiency to help reduce churn and optimize the team and business’ time

Be an Agent of Positivity - Be enthusiastic and eager to contribute your senior skill set to a highly functioning team and be willing to get your hands dirty to do whatever needs to be done (including documentation and testing)

What you bring :

Bachelor’s degree in Engineering or Computer Science field or equivalent work experience of 7+ years in a related role within the Information Technology industry

Senior IT professional who is self-motivated, with deep analytic and problem-solving skills

Excellent written and verbal communications skills, across all levels of the organization

Take accountability for your own work with a proven track record for delivery

Experience working in an agile environment, as part of a scrum team

Experience with full life cycle of software development, including requirements, design, development, testing, rollout, implementation, training, and support

Willingness to assist in end to end and regression tests of products and solutions

Breadth of experience in multiple application technologies, and able to quickly learn new ones. We use :

ServiceNow

Power Platform, especially Power BI, Power Apps, and Power Automate

Microsoft Office applications

Azure DevOps (or similar work item tracking tool such as Jira) would be an asset.

Microsoft SharePoint technologies

Test Automation technologies (playwright)