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Manager, Alumni Program
Manager, Alumni ProgramBDO Canada • Ottawa, ON, CA
Manager, Alumni Program

Manager, Alumni Program

BDO Canada • Ottawa, ON, CA
5 days ago
Job type
  • Full-time
Job description

Manager, Alumni Program – BDO Canada

We are looking for a proactive leader to drive, expand, and elevate BDO’s Alumni Program. You will shape strategy, integrate stakeholders, and deliver measurable business value.

Putting people first, every day

BDO is built on positive relationships with our people and clients. We offer an award‑winning environment that fosters a people‑first culture and prioritizes your personal and professional growth.

Your Opportunity

The Manager, Alumni Program is accountable for designing reward programs, leading portal enhancements, and creating high‑impact engagement. You’ll ensure cohesion and long‑term success through governance and strategic integration.

Key Responsibilities

  • Own, evolve, and champion the Alumni Program, ensuring alignment and measurable impact.
  • Manage and enhance the alumni portal, including vendor relationships, feature enhancements, and integration with existing BDO software.
  • Lead cross‑functional initiatives with HR, Marketing, IT / I&C, L&D, and external partners.
  • Design and deliver alumni events, recognition, and value‑added offerings tailored to alumni personas.
  • Advance BDO’s business development by surfacing actionable alumni intelligence and market opportunities.
  • Monitor engagement metrics, use data to recommend improvements, and accelerate program growth.
  • Implement continuous feedback mechanisms to refine offerings and boost satisfaction.
  • Partner with Corporate Communications to create compelling alumni content.
  • Launch and continuously improve the Alumni Referral and Incentive Program while ensuring compliance.
  • Champion innovation and global best practices, introducing new tools and engagement models.
  • Contribute to additional initiatives that accelerate the program’s and the firm’s success.

Success Criteria

  • Demonstrate BDO’s core values : Integrity, Respect, Collaboration.
  • Understand client industry, challenges, and opportunities; deliver high‑quality work.
  • Recommend effective service delivery and prioritize client needs.
  • Create an inclusive and engaging work environment.
  • Adopt digital tools and strategies for an innovative workplace.
  • Grow expertise through learning and professional development.
  • Qualifications

  • 6+ years in program management, marketing or HR.
  • Professional services experience preferred (tax, accounting, consulting).
  • Bachelor’s degree in Business, Marketing, Communications, HR or equivalent.
  • Strong project management skills; ability to juggle multiple initiatives.
  • Excellent written and verbal communication; craft engaging content.
  • Comfortable with CRM, alumni database, social media, email marketing, analytics.
  • Creative, service‑oriented mindset, proactive and value‑adding.
  • Why BDO?

    Our people‑first culture earned us a spot on Canada’s Top 100 Employers 2025. We offer growth, community engagement, competitive compensation, flexible benefits, and a commitment to diversity, equity and inclusion.

    Ready to make your mark at BDO? Apply now to send your resume to our Talent Acquisition Specialists.

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    Program Manager • Ottawa, ON, CA

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