Platform Engineer (Cloud Reliability Engineer)

Job Title:

Platform Engineer (Cloud Reliability Engineer)

Reports to:

Director, Global Operations

Based in:

Ottawa, ON

Term:

Full Time

About Nanometrics:

With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and natural seismicity. From mission-critical seismic arrays, tsunami and early earthquake warning systems in over 90 countries across the globe to induce seismicity monitoring in the energy sector. We specialize in full-service, integrated solutions for studying artificial and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing, analysis services, and software applications.

At Nanometrics, we take pride in fostering a culture of innovation, collaboration, and excellence. We are passionate about making a global impact through cutting-edge technology while staying rooted in values of intentional innovation, trust, ethics, and stability.

About the role:

This is an exciting opportunity for a motivated and experienced Platform Engineer to evolve, enhance and lead the technological footprint of our Seismic Monitoring Services portfolio. Nanometrics provides a top tier portfolio of tools and services which is supported by a continuously evolving cloud based platform.

The Platform Engineer / Cloud Reliability Engineer ensures the reliability, performance, and operational excellence of cloud-hosted seismic monitoring and data processing services. This role blends cloud infrastructure management and SRE practices to build resilient systems, reduce manual toil through automation, and improve observability across AWS and Kubernetes ecosystems.

The successful candidate will use Terraform or similar Infrastructure-as-Code technologies (Pulumi, AWS CDK, CloudFormation, OpenTofu) to deliver consistent, automated, scalable infrastructure.

Responsibilities:

Cloud Reliability & Resilience

• Ensure uptime, performance, and reliability of AWS-hosted services and Kubernetes workloads

• Implement self-healing patterns, automated rollbacks, health checks, and safe-deployment strategies

• Participate in on-call rotation and lead first-response triage for cloud and platform incidents

• Build and maintain service-level indicators (SLIs) and service-level objectives (SLOs)

Automation & Infrastructure Engineering

• Develop automation for cloud operations using Python, Bash, and IaC (Terraform)

• Reduce operational toil through automated runbooks, event-driven remediation, and system orchestration

• Improve deployment reliability in collaboration with Platform Engineering and R&D teams

• Implement and refine configuration standards, CI/CD hygiene, and environment stability

Observability & Operational Intelligence

• Maintain and extend observability stack (Prometheus, Grafana, InfluxDB, OpenTelemetry)

• Tune alerts for accuracy, reduce noise, and implement actionable alerting tied to SLOs

• Analyze logs, metrics, and traces to detect reliability issues and validate system behavior

• Build dashboards that provide real-time visibility into system health and reliability trends

Operational Excellence

• Support release processes, platform upgrades, and cloud infrastructure changes

• Conduct root-cause analysis and drive post-incident corrective actions

• Maintain operational documentation, runbooks, and environment validation workflows

• Collaborate cross-functionally with NetOps, Platform Engineering, Field Ops, and R&D

Requirements:

Education and Experience

• Bachelor's degree or higher in Software Engineering, Computer Science, or related field.

• 3+ years hands-experience working with cloud providers like AWS, etc and cloud-native technologies like Kubernetes, Helm, etc. and related technologies including observability platforms.

• Experience with database operations (MySQL, PostgreSQL, MongoDB, Redis) in cloud and on-prem environments.

Cloud & Infrastructure

• Strong experience with AWS (EC2, S3, IAM, VPC, EKS/ECS, CloudWatch)

• Solid understanding of Kubernetes, Helm charts, and container orchestration

• Familiarity with hybrid cloud environments (cloud + on-prem integration)

Infrastructure as Code & Automation

• Hands-on experience with Terraform

• Scripting skills in Python and Bash

• Ability to build automated workflows and cloud operations tooling

CI/CD & Deployment Engineering

• Experience with deployment pipelines (Jenkins, Bitbucket Pipelines, ArgoCD)

• Familiarity with GitOps workflows

• Understanding of build systems (Maven, Gradle)

Monitoring & Observability

• Experience with monitoring/metrics/logging tools such as Prometheus, Grafana, InfluxDB

• Familiarity with OpenTelemetry for distributed tracing

• Ability to diagnose performance issues in distributed systems

Reliability Engineering Concepts

• Knowledge of SLOs/SLIs/error budgets

• Incident management principles

• Understanding of resilience patterns (retry, circuit breakers, autoscaling, etc.)

Why Nanometrics?

• We are a global leader in seismic solutions and a Canada's Best Managed Companies Platinum member.

• We value sustainable growth that benefits our employees, our community, and the environment.

• Maximize your productivity with our flexible hybrid work model. Our centrally located office space offers a stimulating environment for collaboration and focused work. Plus, enjoy a convenient commute with easy access to biking paths and public transportation.

• Engage in virtual and onsite social events centered around collaboration, learning, and fun, including volunteer events, celebrations, and team-building activities.

• Our comprehensive group benefits program includes RRSP matching, health/dental benefits, a corporate bonus program, education assistance, and a health spending account.

• Our Employee Assistance Program (EAP) provides services and support for health, work-life solutions, legal guidance, financial resources, wellness tools, and more.

• Enjoy a competitive leave program, including a holiday shutdown (December 25 to January 1).

• Grow your career with learning and development opportunities.

• Collaborate with high-performing teams and some of the industry's top minds.