Business Continuity Program Advisor

Business Continuity Program Advisor

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We are seeking an experienced Business Continuity Program Advisor to join our Operations team. In this newly created position, you will ensure E-Comm 911’s operational resilience and preparedness in the face of various disruptions, minimizing the impact on our operations, and maintaining critical functions.

The ideal candidate will have a strong background in business continuity planning, risk management, and crisis management.

Reporting to the Executive Director, Operations, this role will develop business continuity plans for E-Comm Operations, including planning, maintaining and testing enterprise business continuity plans, coordinating exercises and training efforts and administering the enterprise business continuity management system (BCMS).

Key responsibilities include :

• Developing and implementing a comprehensive business continuity program, including policies, procedures, and plans
• Conducting risk assessments and business impact analyses to identify potential threats and vulnerabilities
• Collaborating with various internal departments to develop, test, and update business continuity plans
• Identifying training needs and leading business continuity training and awareness programs for staff at all levels
• Coordinating and conducting regular drills and simulation exercises to test the effectiveness of business continuity plans
• Monitoring and reporting on the status of business continuity activities and program effectiveness
• Providing expert advice and guidance on business continuity and risk management issues
• Supporting incident response and crisis management activities as needed
• Maintain documentation of business continuity plans, procedures, and related records
• Staying current with industry best practices, standards, and regulations related to business continuity and disaster recovery

WHAT YOU WILL BRING :

• Bachelor's degree in business continuity management, emergency management, or a related field; or a minimum of 3-5 years of recent, related experience in business continuity programming, process improvement or infrastructure management or a combination of education, training, and experience
• Experience in emergency services and / or contact center experience an asset
• Professional designation in Business Continuity, such as CBCP an asset
• Incident Command Systems certification preferred
• Knowledge of business continuity management, including the development of business impact analysis, recovery strategies, business continuity plans, plan readiness capabilities, testing and maintenance, and continuity program governance
• Strong understanding of industry best practices
• Ability to establish and maintain effective relationships and strategic partnerships with internal and external stakeholders through respect & integrity, open communication, teamwork, negotiation / influence, and relationship management
• Strong ability to communicate clearly and effectively with the ability to translate complex issues into actionable plans and communications, for a diverse group of stakeholders
• Proven ability in developing and maintaining training requirements and material for business continuity and / or disaster management environments
• Strong analytical skills and problem-solving skills with the ability to perform complex business and technical analysis and to identify risks and develop appropriate mitigating strategies
• Familiarity with project management methodology; ability to plan, organize and manage project development and to determine, prioritize and execute project activities
• Ability to simultaneously track and drive the development and maintenance of multiple business continuity plans, each involving the coordination of numerous stakeholders, plan contributors, and plan owners
• Continuous improvement mindset, committed to seeking out opportunities to streamline, enhance and improve processes, functions, methods, and tools
• A commitment to delivering exceptional service including providing after hours support if required

SECURITY REQUIREMENTS :

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained.

This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER :

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• 4 weeks vacation to start
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
• 100% paid extended health and dental benefitsPension employer matched contributions to Municipal Pension Plan, a defined benefits plan

Vaccination Policy : E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS :

• Number of positions : One
• Job status : Regular Full-Time
• Hours of work : Monday to Friday, 40 hours per week
• Wage / Salary : P 2 $90,000 to $105,000 annually (2024 rates)
• Employee Group : Exempt
• Department : Operations
• Location : Vancouver / Burnaby / Hybrid
• CLOSING DATE FOR APPLICATIONS :
30+ days ago