POSITION SUMMARY
Reporting to the Supervisor, Business Support Services, the Business Support Services Assistant is responsible for managing the effective delivery of incoming and outgoing mail and courier services.
The position maintains adequate supplies and equipment and resolves requests related to assigned work areas. The role provides high-quality customer service and ensures sensitive information is handled with a high degree of confidentiality.
The position also provides general clerical support to the Business Support Services Team.
CANDIDATE PROFILE
The successful candidate will have the following :
EDUCATION & EXPERIENCE :
- High school diploma and post-secondary courses in office or business administration.
- Working related experience in a comparable work environment, including front-of-office experience.
- Or an equivalent combination of education, training and experience acceptable to the employer.
KNOWLEDGE, SKILLS AND ABILITIES :
- Some knowledge of mail and courier systems.
- Some knowledge of basic accounting principles.
- Some knowledge of database systems.
- Strong in the use of Windows OS and MS Office applications (Word, Excel, and Outlook).
- Strong verbal and written communication skills.
- Strong attention to detail.
- Strong teamwork and customer service skills.
- Excellent interpersonal skills.
- Excellent organizational and priority-setting skills.
- Ability to lift over 30 lbs and be mobile throughout a shift.
- Ability to work effectively independently and in a team in a high-pressure environment.
- Ability to be flexible, adapt, and adjust to changes in the work environment.
- Ability to prioritize and process large volumes of work while meeting prescribed deadlines.
- Ability to comprehend instructions to carry out tasks and assignments.
- Ability to liaise and build strong working relationships with other departments and internal staff.
- Ability to exercise sound judgement and display tact and diplomacy when dealing with confidential matters.
Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact to arrange a call.
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