Senior Enterprise Systems Manager (Salesforce Platform)

The Senior Manager Enterprise Systems plays a critical leadership role in Assents technology organization. Reporting to the Sr. Director Technology & Data Solutions this role leads the team responsible for the strategy governance and optimization of the Salesforce platform (Sales Service and Experience Clouds)a core system powering Assents commercial and customer success operations.

The right candidate brings an AI-first mindset and is keenly interested in identifying automation and innovation opportunities through Agentforce and other Salesforce solutions helping drive smarter faster and more connected business processes across the enterprise.

As the owner of Salesforce the Senior Manager ensures the platforms stability scalability security and long-term health. The role also provides limited administrative oversight for a small number of connected satellite systems ensuring alignment and data consistency across the broader enterprise ecosystem. The Senior Manager partners closely with the Enterprise Integration Enterprise Architecture and PMO teams to ensure cross-functional alignment effective integrations and a scalable technology foundation.

This is an opportunity to lead the evolution of Assents Salesforce ecosystem shaping its future state through modern architecture automation and innovation. The Senior Manager will play a central role in driving measurable business outcomes and platform excellence across a global cross-functional environment.

Key Responsibilities

• Lead and mentor the  Enterprise Systems team fostering excellence accountability and continuous improvement.
• Manage  Salesforce platform ownership  (Sales and Service Clouds) ensuring stability scalability data integrity and security.
• Establish and enforce  Salesforce best practices  across configuration automation and governance.
• Drive  platform modernization  through Flow-first and Lightning-first design principles.
• Partner with the  Enterprise Integration team  to ensure seamless connectivity and scalable integration patterns (e.g. Workato Salesforce APIs).
• Maintain the  Salesforce roadmap reporting progress and platform health to leadership.
• Oversee vendor relationships  user access and compliance  in collaboration with IT Security.
• Translate business priorities into actionable  delivery plans managing backlogs sprints and change control processes.
• Deliver measurable improvements in  adoption performance and automation maturity aligned to KPIs.
• Champion  AI and automation  opportunities (e.g. Agentforce) to enhance productivity and user experience.
• Build strong cross-functional partnerships with  Sales Customer Success Finance and Operations ensuring Salesforce solutions meet enterprise needs.

Qualifications :

Leadership and Salesforce Platform Management Experience

Additional Qualifications

Additional Information :

Life at Assent

Wellness : We believe that you and your familys well being is important. As a result we offer vacation time that increases with tenure comprehensive benefits packages (details vary by country) life leave days and more.

Financial Benefits : Its not all about the money well its a little about the money. We understand that financial health is important and we offer a competitive base salary a corporate bonus program retirement savings options and more.

Life at Assent : There is purpose beyond your work. We provide our team members with flexible work options volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning : At Assent curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent we are committed to growing and sustaining an environment where our team members feel included valued and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences and fostering a culture of belonging where all team members are included treated with dignity and respect promoted on their merits and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process please contact and we will be happy to help.

We use AI to support parts of our recruitment process such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person and final decisions are always made by our recruitment team.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Disaster Recovery,Business Process,SQL,Active Directory,VMware,Customer Service,Information Technology,data integrity,Windows,Project Management,Troubleshoot,System Administration,Management System,Procedures,hardware

Experience : years

Vacancy : 1