Quality Engineer (Manual)

ABOUT US :

Haivision Systems Inc. ( Haivision ) (TSX : HAI), a leading global provider of mission-critical, real-time video networking and visual collaboration solutions.

About Haivision

Haivision is a leading global provider of mission-critical, real-time video networking and visual collaboration solutions.

Our connected cloud and intelligent edge technologies enable organizations globally to engage audiences, enhance collaboration, and support decision making.

We provide high quality, low latency, secure, and reliable live video at a global scale. Haivision invented the award-winning SRT low latency video streaming protocol and founded the SRT Alliance to support its adoption.

Awarded four Emmys® for Technology and Engineering from the National Academy of Television Arts and Sciences, Haivision continues to fuel the future of IP video transformation.

Founded in 2004, Haivision is headquartered in Montreal and Chicago with offices, sales, and support located throughout the Americas, EMEA, and APAC.

To learn more, visit Haivision at haivision.com.

Job Summary :

The QA Engineer works with the Product Management and Development teams to develop valid tests cases for functional changes.

The QA Engineer is also responsible for executing test cases and reporting results. The product under test offers a mixture of hardware and software capabilities, the QA Engineer will be managing tests in both spaces.

Hands-on hardware configurati0on and management will go hand in hand with interacting with Product User Interfaces. In addition to driving test cases from creation to execution, the QA Engineer will work with the Systems Engineering and Client Support teams as needing to diagnose advanced client issues and validate client-specific configurations and requests.

An ideal candidate will have an established QA background and a passion for audio visual technology

Responsibilities

• Work with Product Management to develop valid test cases for a combination of web software and audio-visual hardware.
• Execute test cases and report results.
• Work with automation team members to facilitate automating manual actions in the future.
• Build and maintain hardware test environment for Haivision products.
• Research client support escalations, documenting bugs where appropriate.
• Working with Product Management team to understand hardware changes on the product roadmap and off guidance in testing approaches.

Skills and Qualifications

• Bachelor’s degree, with a technical major, such as engineering or computer science, preferred.
• 5+ years’ experience in Quality Assurance or a related technical discipline
• Understanding of Real-time transport protocols such as RTP, MPEG2-TS, RTMP, RTSP, HLS and HDS, and Session protocols such as SIP.

Knowledge of analog and digital audiovisual standards and compression technologies like MPEG-2, MPEG-4 / H.264 and HEVC.

• Knowledge of audio-visual equipment and technologies, including displays walls, sound systems, video conferencing solutions, and control systems.
• Familiarity with AV cabling, connectors, and signal flow.
• Proficiency in troubleshooting and resolving technical issues related to AV systems.
• Understanding of networking principles and protocols.
• Understanding of Windows security principles and best practices.
• Familiarity in scripting languages such as PowerShell
• Excellent problem-solving skills and attention to detail.
• Strong understanding of Issue & Project Tracking Software (Jira)

If you are a qualified and interested candidate for this position, please submit your resume to [email protected]. Please indicate clearly which position you are applying for.

We look forward to hearing from you. For more company information, please visit www.haivision.com.