Job Description
Who We Are :
We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success.
If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
We are hiring a Supervisor for our store in Brantford (King George Road)!
What Giant Tiger Brings :
Medical / Dental / Vision Benefits
Store Discount
Profit Sharing
Safety-first environment
What You’ll Be Doing :
Ensuring a high level of customer service, for assigned departments
Oversee the day-to-day operations,
Training and Communicating policies and procedures to department Associates on a daily basis
E.g. SKU, pricing issues, printing signs, labels, operating the RF unit
Complete ordering and replenishment of merchandise
Managing a team within the assigned departments while ensuring cross-functional collaboration
Ensuring execution of the GT System (policies, procedures, standards) by all Associates
Takes appropriate action and provides recommendations based on analysis of assigned area
Leads merchandising activities
Following the best practices when receiving and processing merchandise;
Prepare and participating in inventory management activities (e.g. cycle counts)
Provide input to the Store Owner / Manager into scheduling and quantification
Resolving customer complaints quickly and professionally
Opening and closing the store on a rotating basis
Actively involved and connected with the store’s local community
Supporting the store owner / manager on additional tasks and projects
Ensuring health and safety policies and guidelines are followed
Ensuring the checkout work area is kept clean and organized
Ensuring Loss prevention best practices are followed
Ensuring compliance of all policies when selling Tobacco and Lottery
What You’ll Bring :
Proven motivator / team leader
Ability to work independently and as part of a team
Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party)
Exceptional planning and organizational skills
Strong merchandising and analytical skills
1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
When You’ll Work :
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.
A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.
Physical Demands of Position :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, you can expect to :
Stand and / or walk
Bend, twist, and squat
Lift and / or move up to 18 kg (40 lbs.)
Perform tasks involving firm grasping
Perform repetitive tasks requiring a range of hand motions
Reach above shoulder height and below waist level
Employee Universal Accountabilities :
Ensures a high level of customer service
Ensuring health and safety policies and guidelines are followed.
Ensuring Loss prevention best practices are followed;
Ensuring compliance of all policies when selling Tobacco and Lottery.
Ensuring emergency protocols are followed.