Ourclient is a missionfocused organization revolutionizing thehealthcare space. They work with government programs and arecommitted to DEI and workplace culture.
- Leadand direct a team of 15employees
- Guideadmin team to deliver topservice
- Hiretrain and coachteam
- Manageclient onboarding eligibility andfunding
- Overseeclaims disbursement andreconciliation
- Supportresource allocation for KPIs &SLAs
- Improveprocesses for teamefficiency
- Addressescalations withsolutions
- Workwith leaders on clientrelations
- Createstrategies for client issueresolution
- Setmetrics and evaluate teamperformance
- Overseesystem upgrades andupdates
- Tracknew tech to boostproductivity
Requirements
- 5years managing adminteams
- Bachelors Degreepreferred
- Experienceleading larger teams of10
- Experiencein change management andanalytics
- Strongcommunication customer service andproblemsolving
- Skilledin Microsoft 365suite
- CRMand contact center telephony experience aplus
- Healthcaregovernment or insurance background abonus
Benefits
- Workingfor an organization that is making peoples livesbetter
- Abilityto work from home with minimal inofficerequirement
- AnnualBonus and PensionPlan
- CompetitiveBenefits Plan
- EmployeeAssistanceProgram
- MaternityLeaveTopUp
- Supportfor professionaldevelopment
Director of Operations
Reporting to the Vice President, the Director of Operations is a key member of the senior leadership team and is responsible for managing and optimizing the company's operations in alignment with corporate strategy to meet corporate objectives. The right person will have significant experience in op...
Director of Operations Ottawa/Gatineau
Our client is in search of The Director of Operations who is the brand leader for all day-to-day operations. The Director of Operations achieves success by building a winning team capable of executing our plans and by growing EBITA in accordance with good business practices. A QSR/Fast casual Direct...
Director of Product Operations
Guidepoint seeks an experienced Director of Technology Operations as an integral member of the new Toronto Technology Hub. As the Director of Technology Operations, your primary responsibility will be ensuring the seamless strategic planning and agile delivery of product and engineering initiatives ...
Director of Store Operations- FUTURE OPPORTUNITIES
The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’...
Trent University -- Director of Infrastructure and Operations
The Director of Infrastructure and Operations is a newly created senior leadership position within the Information Technology department. The Director will lead a team of IT professionals, manage infrastructure projects, and collaborate with various university departments to support their technology...
Director of Revenue Operations
As the Director of Revenue Operations, you will lead our RevOps team to drive strategic initiatives, foster cross-functional collaboration, and enhance organizational efficiency. We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for comp...
Director of Marine Operations
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, co...
Office Manager/Director of Operations
As the Office Manager/Director of Operations, you will play a pivotal role in ensuring the smooth operation of our law office. Drawing on your previous experience, you’ll oversee day-to-day operations, including administrative tasks, office supplies, and facilities management. You should have a prov...
Director of Distribution Operations
The Director of Distribution will set the strategic direction for the facility and oversee all aspects of operations, ensuring that we meet key metrics related to service, cost, safety, and personnel. We are seeking a dynamic and experienced Director of Distribution Operations to lead a Distribution...
Director of Revenue Operations
We are looking for a Director of Revenue Operations to lead our fast-paced, high impact Ops and Revenue team. A culture of honesty, professionalism and risk taking in a high-growth environment. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem....