Job Description
Job Description
We are seeking a Medical Office Manager to become a part of our team! You will coordinate medical and health services in our clinic.
Responsibilities :
- Respond and ensure that patient inquiries and complaints are handled in an appropriate, timely, and satisfactory manner
- Maintain and build positive relations with referring healthcare providers, hospital liaisons, and patients
- Perform patient scheduling, inter-clinic communication, registration, medical records, billing and collection, and cash posting
- Complete patient billing using EMR
- Handle telephone calls
- Data entry and processing for the physician’s and corporate accounts
- Develop, implement and maintain office policies and procedures
- Maintain office services by organizing office operations and procedures; preparing payroll if required; reviewing and approving supply requisitions if required
- Communicate with technical support for EMR
- Ensure compliance with current healthcare regulations, medical laws, and ethics
- Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
- Other duties as assigned
Qualifications :
Previous experience in healthcare or other medical fieldsMust be fluently bilingual in French and English both written and spoken . An understanding of other languages is an assetExperience in a managerial roleExperience with TELUS PS SuiteStrong leadership qualitiesStrong organizational skillsExcellent written and verbal communications skillsKnowledge of business and accounting processes usually obtained from an Associates or Bachelors degree in Business Administration, Accounting, or Health Care Administration is an assetCertifications, such as the Certified Medical Secretary (CMS) designation from the Ontario Medical Secretaries Association – Health Care Associates (OMSA– HCA) or Medical Administrative Assistant Certificate are assetsKnowledge of medical terminology or Basic Medical Terminology CertificateAbility to communicate effectively by telephone and in-person in an empathic and patient-centric mannerDemonstration of good judgment with an ability to work independently in a time-efficient mannerComputer skills, including proficiency in word processing, spreadsheet programs, appointment scheduling, QuickBooks, and ability to master practice management softwareAbility to apply discretion with confidential informationWorking knowledge of OHIP codes and billing as well as the ability to accurately bill and reconcileCandidates are required to be legally entitled to work in Canada to apply to this positionAssests :
Valid Standard First Aid and CPR (Level C)Experience working with a culturally diverse clienteleAbility to speak other languages is a plusCompany Description
Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.
Company Description
Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.