At Avanade, we see how the power of Dynamics 365 shapes the future ofbusinesses every day. By combining our unmatched Microsoft knowledge with ourcreative approach to innovation and strong industry knowledge, we create alot of opportunities for Microsoft, our clients, and foryou.
Avanade has countless paths for you to pursue. One of them is sure tolead to your unique version of success.
As a CRMBusiness Analyst, you will be client-facing and responsible for the discovery,scoping, and collection of requirements to build and deploy solutions that aretailored to your customer.
You’ll solve problems using your CRM knowledge asyou liaise between Avanade clients, your project team, and the wider internalCRM community.
This role provides the opportunity to work for Microsoft’s #1partner, with an unrivalled focus on personal development and training in bothtechnology and softer consulting skills.
Togetherwe do what matters.
- You have a passion for learning along with good business sense and time management
- You know how to manage your clients’ expectations effectively
- Strong consulting skills and client-facing experience with an implementation partner and / or end user
- You’ve likely achieved a Bachelor’s degree or equivalent in a relevant field
- Experience with the Microsoft Dynamics 365 modules
Characteristicsthat can spell success for this role
- Analytical, curious, agile
- Team player and good communicator
- Problem-solver, patient, quality-driven
- Self-motivating
- Innovative mindset
- Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
- Participate in client workshops to analyze and design solutions for workstreams
- Transform business requirements into application requirements to populate the requirements traceability matrix and conduct a fit / gap analysis
- Write functional specifications and collaborate with the technical team to ensure functional requirements are understood
- Prototype, configure, and test respective business processes
Some ofthe best things about working at Avanade
- Opportunity to work for Microsoft’s GlobalAlliance Partner of the Year (14 years in a row), with exceptional developmentand training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilledresources
- Collaborate with some of the brightest Microsoft minds
- Build your expertise, solve problems, learn,and develop
Find out more about some of our benefitshere.
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