Job title : - Analyst IT - Level 3 Location : - Montreal, QC Duration : - 12 months (Onsite)Pay rate : $75 / hr - $80 / hr without any benefits Position Objectives : The End User Computing member will provide appropriate support and coverage for day-to-day operation activities for end user community, assisting Service Desk teams with escalations and being the bridge between 1st and 2nd level support to the engineering team, 3rd level support.
Additionally this position is to work in the remediation actions of vulnerabilities discovered in desktops and laptops.Those remediation actions include deploy new software to workstations using Microsoft management products and scripts, cleanup vulnerable and obsolete software installed on computers, develop scripts to update computer configurations, provide status reports of tasks, meet with the vulnerability management team and collaborate to identify and address the findings and some other related tasks.
Position Requirements : 3 to 5 years performing 3rd level support for end users and expertise with Microsoft Windows 10 including the operating system administrative settings, group policies and registryKnowledge of Microsoft Endpoint Control Management (MECM) or old SCCM for packaging distribution and client managementGood knowledge of the Windows workstations build process, package deployment, patching etc.
Good knowledge of Active DirectoryGood knowledge of scripting (PowerShell, shell, VBS)Good knowledge overall of networking infrastructure, firewalls, proxies, switches etc.
Knowledge of standard methodologies of Service Delivery (ITIL)Excellent written and verbal communication skillsAvailability to work eventually outside usual business hours (9am-6pm) Position Responsibilities : Provide 3rd level support for users and Service Desk teamsResolve tickets from the IT Service Management system (ServiceNow)Perform thorough morning and evening checks on some routinesIncident and Problem management : take ownership and work with team to resolve production related issues for level 3 within is remitRemediate all the vulnerabilities identified on workstationsDeploy software via Microsoft Configuration Management (SCCM) with expertise to split the installation in waves, execute step-and-action procedures and use features to cleanup the previous version of softwareCreate and execute scripts to remediate vulnerabilities, deployments and clean up tasks
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Knowledge of Microsoft Endpoint Control Management (MECM) or old SCCM for packaging distribution and client management. Deploy software via Microsoft Configuration Management (SCCM) with expertise to split the installation in waves, execute step-and-action procedures and use features to cleanup the ...
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Today, I am recruiting for one of my great clients located in Ville Saint-Laurent, an SCCM administrator with minimum 5 years of experience. Aujourd'hui, je recrute pour un de mes beaux clients situé à ville Saint-Laurent, un administrateur SCCM avec minimum 5 ans d'expérience. Design, deploy and ma...
SCCM Administrator
Today, I am recruiting for one of my great clients located in Ville Saint-Laurent, an SCCM administrator with minimum 5 years of experience. Aujourd'hui, je recrute pour un de mes beaux clients situé à ville Saint-Laurent, un administrateur SCCM avec minimum 5 ans d'expérience. Design, deploy and ma...
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Position Requirements:3 to 5 years performing 3rd level support for end users and expertise with Microsoft Windows 10 including the operating system administrative settings, group policies and registryKnowledge of Microsoft Endpoint Control Management (MECM) or old SCCM for packaging distribution an...
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Today, I am recruiting for one of my great clients located in Ville Saint-Laurent, an SCCM administrator with minimum 5 years of experience. Aujourd'hui, je recrute pour un de mes beaux clients situé à ville Saint-Laurent, un administrateur SCCM avec minimum 5 ans d'expérience. Design, deploy and ma...
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Today, I am recruiting for one of my great clients located in Ville Saint-Laurent, an SCCM administrator with minimum 5 years of experience. Aujourd'hui, je recrute pour un de mes beaux clients situé à ville Saint-Laurent, un administrateur SCCM avec minimum 5 ans d'expérience. Design, deploy and ma...
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