Order Fulfillment Associate- Ecommerce
Job Description
Job Description
Order Fulfillment Associate Job Description
We are a dynamic company specializing in online book sales and leveraging advanced proprietary technology. We are seeking a dedicated, detail-oriented professional to join our team.
We value accuracy, general computer skills, and the ability to work efficiently and sometimes repetitively in a fast-paced environment.
This is an entry level position that requires working in a fast paced environment in Vaughan.
Possibility of hybrid remote role after probationary period if excellent performer.
As an Online Order Fulfillment Associate you will play a vital role in ensuring that customer orders are accurately processed and fulfilled in a timely manner.
Under the supervision of the Customer Success Manager the duties and responsibilities of the Order Fulfillment Associate include, but are not limited to, the following :
Perform precise data entry and maintain accurate records.
Conduct online procurement tasks for 4-6 hours per day.
Create and manage purchase orders according to business requirements.
Provide support to customer service tasks as necessary.
Utilize strong computer skills and attention to detail for daily responsibilities.
Organize, plan, and prioritize tasks effectively to manage workload.
Identify opportunities for workflow improvement and spot errors in the system to enhance operations.
Communicate and interact professionally with suppliers from around the world.
Follow all safety rules / codes and alert team lead or management of health and safety concerns.
What do you need to succeed?
Ability to manage multiple tasks and respond quickly to changing priorities.
Strong written and verbal communication skills in English.
Results-oriented mindset with a focus on achieving goals.
High proficiency in G Suite software, particularly Google Sheets.
Precise and efficient data entry skills.
Experience in relevant industries such as customer service, data entry, or order fulfillment.
Familiarity with online marketplaces like Amazon, eBay, and Abebooks is a plus
Work safely, productively and accurately with minimal supervision
Here is what you can expect :
Potential for hybrid remote role after probationary period
Casual dress, jeans, etc. Closed toe shoes a must
Small but growing work environment
What we offer : Paid Time off
Paid Time off
Overtime
A friendly and supportive work environment
Competitive wages and incentives
Job Type : Full time 40 hrs
Salary : $20 / hr
Expected Start date : ASAP
Company Description
Glass Frog Books is an online book retailer with headquarters based in Vaughan, Canada. Our company has been selling on popular websites such as Amazon and AbeBooks for over 7 years.
We are technologically minded and have created unique in-house software to seamlessly streamline all aspects of e-retailing such as inventory management, shipping and logistics as well as customer service.
Company Description
Glass Frog Books is an online book retailer with headquarters based in Vaughan, Canada. Our company has been selling on popular websites such as Amazon and AbeBooks for over 7 years.
We are technologically minded and have created unique in-house software to seamlessly streamline all aspects of e-retailing such as inventory management, shipping and logistics as well as customer service.
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