IT Warehouse Support Associate, IT Warehouse

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online.

We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience.

Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity.

We’re making history and the good news is we’ve only just begun.

Amazon is seeking motivated and hardworking individuals to fill an IT Warehouse Support Associate position at our IT Warehouse in Vancouver.

The IT Warehouse owns the lifecycle of all IT assets deployed to corporate employees in Canada. A successful IT Warehouse Support Associate will support a variety of functions through the warehouse, including maintaining IT inventory, imaging, packing / shipping hardware, and general standardized housekeeping of all IT areas.

Additional responsibilities may include computer repair, troubleshooting, and technical support. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.

Our team approaches work as seeing no job as too small and no challenge as too big!

Key job responsibilities

• Imaging laptops for deployment.
• Receiving and storing IT assets and peripherals.
• Picking IT assets in preparation for configuration and deployment.
• Re-stocking of IT inventory locations.
• Preparation of all new hire equipment.
• Preparation of IT assets for transportation in line with IT and InfoSec policies.
• Safe handling and destruction of IT media in accordance with InfoSec policies.
• Appropriate management of returned IT assets in accordance with compute reuse, reverse logistics, and disposal processes.
• Assist other teams in the decommissioning and removal of IT assets from staff who have left the organization, transporting these assets in accordance with InfoSec policy.
• Improving existing processes and procedures.
• Developing clear and concise documentation.
• Working independently while managing competing priorities.

Physical Requirements :

• Ability to stand / walk for 8-10 hours at a time
• Ability to work overtime as required
• Must be able to bend and lift equipment up to 49 lbs throughout the shift

We are open to hiring candidates to work out of one of the following locations :

Vancouver, BC, CAN

BASIC QUALIFICATIONS

• 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• Experience with network troubleshooting and support
• Experience in a dynamic environment with a high degree of customer service
• Ability to work independently while managing competing priorities

PREFERRED QUALIFICATIONS

• CompTIA A+, CompTIA Network+, Cisco / CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• Experience with data cabling / computer facilities maintenance
• Experience with IT asset management
8 days ago