- Education : College / CEGEP
- Experience : 2 years to less than 3 years
Work setting
General office
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge
- Shell script
- Linux
- Servers
- Mac OS
- MS Active Directory
- MS Office
- SharePoint
Security and safety
Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Learning / training paid by employer
- Paid time off (volunteering or personal days)
- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Respond to users experiencing difficulties with computer. Provide business systems, network and Internet support to users in response to identified difficulties. ...
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