information technology (IT) specialist

Education

• Bachelor's degree

Work setting

• Private company, corporation or industry

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Usability testing
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Computer and technology knowledge

• Business intelligence
• Cloud
• Project management software
• Database software
• Data analysis software
• Python
• SAP (FI / CO / HR / MM / OT SD)

Area of work experience

• Project implementation
• Information technology (IT) service delivery

Area of specialization

• Business process management
• Business methods analysis
• E-commerce

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive

Experience

• 3 years to less than 5 years