Claims Consultant, Specialty

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Claims Consultant, Specialty to join our growing Specialty Claims team!

NOTE : The level of role offered will be determined based on skills, experience and education.

What you'll do here :

• Investigate and maintain highly complex defence and coverage claims in Specialty Lines.
• Manage class actions and extraordinary matters.
• Anticipate internal and / or external business challenges and / or regulatory issues; recommend process, product or service improvements.
• Collaborate with Underwriting, including with business development efforts.
• Conduct coverage analysis. Handle complex coverage issues, draft reservation of rights and denial letters.
• Participate in settlement conferences, mediations, pre-trial and hearings.
• Initiate reserve movements, approve settlements and process payments within established authorization levels.
• Provide ongoing coaching, mentoring, training, support and guidance to various key stakeholders and team members.

What you bring to the table :

• University degree or any combination of training and experience deemed relevant for the role
• 5-10 years exposure within the Claims, Legal, Finance, Business industries is an asset
• Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients
• Superior written communications skills to draft claims reports and file-related correspondence
• Specialized industry experience
• Passionate about customer service
• A great, empathetic, rational communicator
• Curious, adaptable and an industrious person
• Project management and change management skills
• Can build relationships based on trust and collaboration

This role is eligible for employee referral bonus. #myReferrals3000

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What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We’ll work with you to meet your needs.

including background checks, internal candidates, and eligibility to work in Canada.