Senior Platform Engineer

Job Description

Job Description

Senior Platform Engineer - Product Infrastructure

Facilisgroup is a leading technology provider in the Promotional Products industry. We build software-as-a-service solutions that help promotional products distributors become more efficient and grow their sales. Over $1 billion in sales are processed through Facilisgroup's technologies every year.

Location : Ottawa, Canada (Hybrid - 3 days in office)

Reports to : VP of Infrastructure and Information Security

We are seeking an experienced Platform Engineer to Support Syncore, our flagship SaaS platform serving promotional product distributors in North America. This is a product infrastructure role, focused on the platform services and software infrastructure that powers Syncore.

We operate a Windows-centric, on-premises environment, with a long-term strategy to migrate to cloud (Microsoft Azure). You will manage the Windows Server ecosystem, database infrastructure, and supporting services that ensure Syncore is secure, available, and performant for our partners. This role is critical to maintaining operational excellence while shaping our cloud future.

The ideal candidate :

• Thrive in a hands-on technical role and enjoy solving complex platform and data problems.
• Communicate effectively with technical and non-technical stakeholders.
• Are comfortable participating in an on-call rotation for production support.
• Have experience working in Agile environments alongside DevOps and Engineering teams.
• Have a working knowledge of ITIL / ITSM processes, particularly Incident Management and Problem Management.

In this role you will :

As Senior Platform Engineer, you bring with you :

Key qualifications :

Why Facilisgroup?

Through the principles of technology, supply chain and community, Facilisgroup delivers unparalleled growth to its partners within the promotional products industry. More importantly is what we delivery internally : we take care of our people.

Recognized by ASI as one of the Best Places to Work , we take our dedication to company culture seriously, with a commitment to diversity, inclusion, dignity and respect in the workplace. We strive to provide an open, friendly and creative atmosphere where collaboration and conversation between teams and leaders is encouraged.

We provide :

Equal Opportunity Employer

Facilisgroup is committed to treating everyone with dignity and respect. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, disability status, or criminal history. Facilisgroup believes in “fair chance hiring “and reserves the right to administer a criminal background check upon hiring and review criminal history.