The Customer Service Representative (CSR) will support clients and will be an ambassador of an open and collaborative sales culture.
ASSIGNED RESPONSIBILITIES
- Offer exceptional customer service at all times;
- Answer inbound client calls in order to promote the product lines offered by the company or propose alternatives;
- Enter all client orders in the system;
- Follow-up on order and delivery statuses when required by the client;
- Plan out the delivery of special orders with external transport companies;
- Perform inventory searches within our network and with external suppliers when required;
- Assist Territory and Account Managers in executing certain tasks.
- All other related tasks.
SUCCESS FACTORS
- Technical background : Your 2 years of relevant experience in sales and distribution and inventory concepts, hopefully in the tire industry, allow you to understand the customers’ needs and offer a great quality service;
- Client oriented : Your desire to offer exceptional customer service and to put customers at the center of your concerns make you an ace in customer service and a valued colleague;
- Computer skills : You can easily work with computers and use the main tools (email, Office tools, etc.)
- Organization skills : You are able to manage pressure and prioritize tasks to ensure delays are met and offer an efficient service to the customers;
- Sense of initiative : Proactive and autonomous, you seize every opportunity and use all available resources to solve problems effectively;
Customer Service Representative
As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative - New Expansion!. For our Customer Service Representatives, we are looking fo...
Customer Service Representative CAN
Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Demonstrates a high degree of cust...
Scotia iTRADE Customer Service Representative - (English/French) - TOR/MTL/OTT
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused cultur...
Customer Service Representative CAN
Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Demonstrates a high degree of cust...
Scotia Itrade Customer Service Representative - (English/french) - Tor/Mtl/Ott - 18.75 Hours
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE's client-focused cultur...
Customer Service Representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
Customer Service Representative (Part-Time)
We are looking for a Customer Service Representative to join our Store team. A strong service orientation – a demonstrated desire to wow our customers!. Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function. Strong multi-tasking skills an...
Customer Service Representative I
Customer Service Representative I. The Customer Service Representative will maintain a basic working knowledge of sales policies, internal practices, and sales administration work instructions. Provide excellent customer service with the intentions of building and maintaining customer relationships ...
Customer Service Representative
As a Customer Service Representative, you will be responsible for managing customer orders and providing them with the best possible service!. Customer Service Representative. Customer Service Representative opportunity in the Montreal area. Any additional tasks related to Customer Service. ...
Agent Service à La Clientèle / Customer Service Representative
Reporting to the Quality Manager, this position involves managing customer service. The successful candidate will showcase communication and organizational skills to ensure outstanding customer service. Work closely with the customer service team to achieve common goals. Minimum 1 year experience in...