Manager, ATS Learning Development

Job Posting Title

Manager, ATS Learning Development

Job Category

Operations Training Delivery

Language Requirements

Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l'éventualité où un candidat bilingue qualifié n'est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2024-07-10

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l'expérience

Job Summary

The Manager, ATS Learning Development directs and collaborates with a diverse team and is accountable for the development, implementation, and maintenance of End User Training (EUT) design and intent.

The Manager, ATS Learning Development reports directly to the Director, ATS Learning Transformation and Technology and will collaborate closely with the Manager, ATS Learning Curriculum Integration as they develop, align, and localize the End User Training (EUT) Program.

Possible Work Locations : Ottawa Head Office, Gander ACC, Moncton ACC, Montreal ACC, Toronto ACC, Winnipeg ACC, Edmonton ACC, Vancouver ACC

Job Description

What NAV CANADA offers you :

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will :

• Develop and maintain common procedure, processes, and guidelines for training curriculum development and implementation.
• Manage a team of instructional designers and subject-matter experts who, with a common procedure, and in line with national curriculum design and intent :
• Provide the development of all localization required for courseware and simulation materials for initial, unit specific courseware, as well as continuous learning and technical learning localization.
• Develop and maintain courses.
• Maintain and publish curriculum courseware materials according to policy and common procedures and guidelines.
• Provide feedback for the Operational Training Policy as it relates to ATS curriculum development to ensure national regulatory standards are adhered to and all legal accountabilities are ensured.
• Develop and maintain a quality assurance process to ensure the continuous improvement of the curriculum and courseware documentation.
• Support and build teams.
• Manage resources and develop budget plans and projections for the development of courseware.
• Prioritize the work of staff, and motivate staff to meet their individual potentials, so that the work of the division can meet its objectives to provide the delivery of a first-class training service.
• Collaborate and persuade people to work outside their normal scope to provide effective training which impacts the success rate and cost of training.

What you bring : Education :

Education :

Bachelor's degree in education or related field, or related experience, with specific knowledge in the areas of evaluation, adult education, training system design, curriculum development, measurement and testing.

Experience :

• 3 years in operational training or management, preference to those with experience in simulation or courseware development.
• Experience in the design and development of curriculum, measurement and evaluation methodologies, and project management.
• Experience in leading and facilitating groups with diverse backgrounds.
• Experience in the teaching and training of adults.
• Experience in the design and development of training programs for technical specialists.
• Experience in the training of instructional and teaching staff.
• Experience in project management and budgetary and financial management.
• Experience in managing diverse multi-disciplinary teams.
• Experience in managing corporate culture change.

Knowledge :

• Knowledge of training evaluation processes and performance metrics techniques.
• Knowledge of curriculum development.
• Knowledge of the international air transportation industry.
• Knowledge of NAV CANADA's goals, culture values, code of ethics and strategic plans, annual reports, and operational performance.
• Knowledge of project management, budgetary management, and human resource management.
• Broad knowledge of multi-disciplines within the Air Traffic Services group as well as operational culture as it relates to training.
• General knowledge of MS Office as well as equipment used in the operational environment.
• Knowledge of research methods.

How others describe you :

• Clear and effective communication skills, both written and verbal.
• Strong presentation and public speaking skills for effectively sharing information.
• Demonstrated human resource management skills for managing the hiring and performance management of project teams both locally and remotely.
• Strong leadership, motivation, and coaching stills for the development of staff.
• Strong project management skills for large-scale corporate training initiatives.
• Proven analytical and problem-solving abilities.
• Exceptional customer service skills for dealing with internal stakeholders.
• Strong research skills.
• Ability to negotiate as well as manage conflict.
• Proven financial skills as it relates to budget setting and project management.

Working Conditions :

This position is eligible for a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply.

NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require.

NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.