SLOT TECH SUPERVISOR - SLOTS

Join to apply for the SLOT TECH SUPERVISOR - SLOTS role at Hard Rock Hotel & Casino Ottawa

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Join to apply for the SLOT TECH SUPERVISOR - SLOTS role at Hard Rock Hotel & Casino Ottawa

Posted Date 1 week ago (7 / 21 / 2025 9 : 23 AM)

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

Are you excited about electronics and love to lead teams? This may be the position you have been looking for. You will be responsible for creating a memorable experience for our patrons by ensuring your team is maximizing uptime of the slot machines with preventative maintenance and repair. You will help keep the excitement on the gaming floor by leading projects such as theme conversions and slot machine moves. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.

Primary Responsibilities

• Supports the excitement on the gaming floor by assisting with new slot machine installs, software upgrades, theme conversions and slot machine moves.
• Assists with jackpot wins by ensuring slot machine integrity.
• Performs preventative maintenance on machines and casino equipment to ensure the integrity and proper functionality of casino equipment.
• Responsible for documenting, reporting and sharing information.
• Works under AGCO regulations and internal policies and procedures to ensure your compliance with all applicable laws, policies and procedures.
• Ensure the cleanness of their working areas and the gaming floor.
• Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
• Other duties as assigned
• Lives the Brand.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS :

Skills

Physical Demands

Working Conditions

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.

Application FAQs

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Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Gambling Facilities and Casinos

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