Manager, Software Development – Cloud Platform (Job Req #2025-290)

Manager, Software Development – Cloud Platform (Job Req #2025-290)

Join to apply for the Manager, Software Development – Cloud Platform (Job Req #2025-290) role at Ross Video

Why Work at Ross Video?

We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Job Overview

We are reshaping live media production through innovative cloud and hybrid solutions designed for flexibility, scalability, and security. We’re seeking a Manager of Software Development with a strong background in cloud-native development to help lead this transformation. In this role, you won’t just lead an established team—you’ll have the rare and exciting opportunity to help build the new Platform team from the ground up. This team will focus on DevOps, SRE, and foundational cloud-native services that power Ross’s next‑generation platform.

You’ll play a critical role in delivering secure, scalable, and high‑performance systems used in mission‑critical applications—where both high velocity and high‑quality output are essential. This role is ideal for a collaborative, agile‑minded leader with deep technical expertise in modern software engineering practices. As a manager, you’ll balance hands‑on technical leadership with people management responsibilities. You’ll inspire and guide a talented team of engineers, foster a culture of innovation and ownership, and drive the delivery of cloud‑native solutions that support the future of live media production.

What We Offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness / wellness allowance, employee share ownership program, development support and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we’ve got a pretty energizing environment here.

Job is all about

• Lead and manage a team of software developers, DevOps, and SRE specialists, ensuring alignment with product goals, delivery timelines, and engineering standards.
• Collaborate closely with Product Management, Software Architects, and Developers to ensure architectural integrity and technical excellence in the design of cloud‑native solutions.
• Contribute to the product roadmap and development prioritization, balancing new feature development with technical debt, customer issues, and platform evolution.
• Provide hands‑on technical guidance and thought leadership across the product’s design, functionality, usability, and scalability.
• Foster a culture of innovation, collaboration, continuous learning, and psychological safety—encouraging a fail‑fast, improvement‑driven mindset.
• Champion and implement agile best practices to support iterative development and high team velocity.
• Partner with Product Verification and Documentation teams to ensure features are thoroughly tested and well documented.
• Collaborate with Technical Support to triage, manage, and resolve customer escalations effectively.
• Act as a liaison with other Ross Video product teams and external partners to develop integrated, end‑to‑end solutions for our customers.
• Mentor and coach team members, supporting their professional development and growth trajectories.
• Own team deliverables, ensuring the delivery of high‑quality, maintainable, and production‑ready software.
• Identify and remove bottlenecks in the development workflow, continuously improving efficiency and scalability.
• Utilize KPIs and OKRs to drive a data‑informed approach to performance monitoring and process refinement.
• Oversee the CI / CD strategy, infrastructure‑as‑code workflows, and automation pipelines to support reliable and scalable deployments.
• Champion DevOps, observability, and platform engineering best practices across teams.
• Lead and participate in the hiring process, helping to attract, evaluate, and onboard top technical talent.
• Conduct regular performance management discussions, offering clear, constructive feedback and career coaching to help team members thrive.

Who you are

Bonus points

Equity, Diversity & Inclusion

At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

Broadcast Media Production and Distribution

Location

Nepean, Ontario, Canada

Get notified about new Software Engineering Manager jobs in Nepean, Ontario, Canada.

#J-18808-Ljbffr