Host / Bell Person, Glacier View Lodge

What will be your daily pursuit? :

Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

This fun summer role runs from April 20 to October 15, 2024!

Compensation :

The starting salary for this position is $17.50 per hour.

What perks can you expect? :

• $17.50 per day housing and meals (based on double occupancy)
• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job? :

As a Host for the Glacier View Lodge, you will be the first point of contact for our global clientele. From assisting them with their luggage, to taking them on our world-renowned tours on the Athabasca Glacier and Skywalk, you will be there every step of their journey.

This role also encompasses all roles at the Glacier View Lodge, so you will be an expert in all of our operational and experiential components.

This is a multi-faceted position and can include any, or all of the following :

• Delivering exceptional interpretive information to guests from around the world
• Providing guests with a personalized experience during their stay in Canada’s only glacier facing hotel!
• Supporting the lodge with Front Desk and Housekeeping duties as required
• Bringing guests from the parking lot to the hotel for check-in handling luggage
• Handling luggage for GVL Tour Groups
• Being proactive with maintenance issues and safety concerns
• Attending the Glacier Adventure with the guests to continue their personalized experience.
• Maintaining cleanliness of the hotel daily
• Engage with guests every step of their stay
• Other duties as assigned

What skills and experience do you need for this job? :

• Charismatic and comfortable with speaking to large groups
• Previous interpretive guiding, hotel front desk, housekeeping, experience an asset
• Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail) for the extended periods of time
• Commitment to becoming an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
• Guest service-oriented mindset and a passion for delivering memorable experiences
• Current Alberta Pro Serve Certification (Required)
• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Friendly, approachable, interactive nature
• Ability to think outside the box with quick, thoughtful judgement and a positive attitude
• Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
• Able to lift 50 pounds (suitcases, laundry bags and mail)
• Enjoy working with a team in a busy, fast-paced environment
• Very important : must be flexible to work mornings, evenings, split shifts or night shifts as required
• Meets the Pursuit grooming policies and standards

What will your work environment be like? :

• Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events and fun!
• Independent. You’ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up.

We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job.

This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Closing :

Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.

We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected]

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.