Here at Loblaw, we take pride and ownership in helping Canadians live life well. We’re looking for talented colleagues who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility, and a great benefits package! Come share our vision and passion in delivering a superior customer experience.
Be a part of our growing Health & Wellness philosophy that includes : Pharmacy, Dietitian, Medical and Optical services.
This position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing and delivery of Rx accurately and timely.
Ensuring adequate inventory levels to meet patient’s needs, and counsel with appropriate documentation to all patients. Provide friendly, positive, and pro-active interaction with all internal and external customers as well create awareness and educate customers through public relations.
As well, supervise and provide guidance and direction to staff, with the accountability of the financial and operational success of the department.
What you'll do
- Supervise and provide guidance and direction to Pharmacy staff
- Responsible for hiring and managing the performance of all Pharmacy staff
- Responsible for creating Pharmacy schedules and arranging for vacation and shift coverage
- Accountable for the financial and operational success of the department
- Obtain and review budgeted sales and net contribution of the Pharmacy to the Grocery Store
- Identify and report sales opportunities both internally and externally
- Review and control costs at all levels within Loblaw Pharmacy
- Ensure Pharmacy Operations follow OCP and Company Regulations, Policies and Procedures
- Ensure medication and behind the counter inventory levels are adequate to meet patients’ needs
- Attend meetings are assigned
- Prepare, dispense, and control medications accurately and timely to patients
- Counsel patients regarding new and additional medications in a friendly, positive, and pro-active interaction
- Create awareness and educate customers through public relations (public health days, clinics, etc.)
- Provide timely and positive resolution to patient’s needs and Prescriber’s requests / issues
- Injection administration, lab testing, expanded scope of Practice for prescribing (Minor Ailments, etc.)
What you’ll need :
- Bachelor of Science, Pharmacy and a Class A Pharmacists license a must
- Minimum of 3 years’ experience in retail Pharmacy environment
- Injection Certification, CPR certification
- Strong verbal communication skills and interpersonal skills
- Strong people management skills and the ability to motivate and coach others
- Excellent customer service skills and a strong sense of professionalism
- Proven ability to build the business using community-based marketing strategies
- Strong problem-solving skills including the experience formulating and executing action plans
- Strong personal computing skills (MS Excel, MS Outlook, MS Word) as well as knowledge of Healthwatch Pharmacy Computer system a definite asset
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!