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Assistant Food & Beverage Manager (Dining Room)

Château de Mercuès
Cambridge, ON, CA
$24 an hour (estimated)
Full-time

Job Description

Given the nature of Langdon Hall as a unique, luxury boutique property, the Assistant Food & Beverage Manager (Dining Room) will serve as an ambassador for the Hotel and be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail.

This individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues while handling pressure situations which require a quick and efficient thinker as they occur.

Duties and Responsibilities

  • Provide a consistently exceptional experience for all guests
  • Offer guests knowledgeable, personalized service
  • Ensuring excellence in guest satisfaction through effective training of team members and maintaining a positive and committed Do Whatever It Takes attitude
  • Planning, training, scheduling, and supervising dining room team members
  • Ensure team member education is provided to dining room personnel in accordance with the team member education plan, plus provide on-the-job training for dining room personnel.

Conduct pre-meal meetings with Executive Chef.

  • Responsible for arranging seating accommodations and greeting guests and team members while maintaining a friendly environment
  • Must be on Dining Room floors at all times during meal periods. First responsibility is to the comfort and service of guests
  • Supervise the physical appearance of the dining room area and work stations such as cleaning schedule
  • Supervise the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, menus and closing duties for team members
  • Schedule work assignments for all dining room team members assigning specific tasks and spot checking to ensure standards are met such as side work
  • Maintain pertinent and appropriate team member attendance records, reservations, incident reports, schedules, special functions
  • Assist team members on the floor when needed
  • Perform other duties as required

Qualifications

  • Minimum 5 years in a food and beverage role, with 2+ years in a similar role
  • Thorough knowledge of fine dining service procedures and functions
  • Excellent knowledge of food and wine pairing
  • In depth food and preparation knowledge
  • Supervisory experience in front of the house operations within fine dining restaurant, hotel, club or similar community, preferred
  • Smart Serve certified, required
  • Ability to communicate with, understand, empathize with, work with and be tolerant of guests, peers, supervisors, subordinates and other outside contacts
  • Demonstrate high level of interpersonal skills, both written and verbal
  • Ability to read, write, communicate and comprehend verbal and written instructions in English
  • Ability to be accurate, concise, detail oriented and make independent decisions
  • Ability to maintain confidentiality
  • Ability to communicate effectively with guests and staff at all levels of the organization
  • Exemplary interpersonal skills and ability to work cooperatively as a member of a team.
  • Effective time management skills to organize and prioritize workload

Additional Information

Benefits :

  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount

Voted #5 on Canada’s Best 100 Restaurants, only 5-Diamond restaurant in Ontario, and member of the exclusive Relais & Chateaux association.

We appreciate your interest in Langdon Hall but only those selected for an interview will be contacted.

Langdon Hall welcomes and encourages applications from people with disabilities; accommodations for disabilities are available on request for candidates taking part in all aspects of the selection process.

30+ days ago
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