Income Auditor

Job Summary

Verifying, monitoring, reviewing and preparing all hotel revenue reports and night audit reports, ensuring that daily revenues and settlements are in balance.

Summarizing revenue and settlement information in a Journal Entry format associated with the proper back Office chart of account numbers and descriptions.

Completing various management reports as required by Finance management depending on the needs of hotel operations. Completing various other accounting tasks and duties as required by Finance management.

Requirement .

Principal Responsibilities

• Prepare and distribute all necessary daily, weekly and monthly reports for the Hotel management and to Corporate Office
• Reconcile Credit Card settlements to the PMS / POS and Processing Company
• Monitor, investigate, respond and resolve Credit Card charge backs
• Participate in daily operations package preparation
• Conduct monthly surprise cash count on Garage cashiers.
• Audit and balance the Front Office & other revenue department’s postings and settlements.
• Adjust all the PM and House accounts that need to be cleared on a daily, weekly or monthly basis.
• Review due out rooms to be checked out and check in house accounts.
• Perform necessary rectification posting that is required to ensure transactions posted to correct department and category.
• Reconcile the SHIJI point of sale system for each outlet to the PMS system and where necessary, record and adjust entries.
• Ensures that all banquet postings are balanced.
• Reconcile all miscellaneous revenue sources to the PMS and make sure they are posted and balanced, i.e. telephone, garage, movies. Laundry etc.
• Verify that the room revenue and the applicable taxes have been recorded correctly and that all PMS ledgers are in balance
• Journalize daily revenue and PMS postings into accounting software SunSystems
• Prepare weekly TA Commission transmittal file and upload for processing
• Investigate and respond to TA Commission inquiries from various agents / companies
• Prepare the daily cash balance report for the General Cashier.
• Carry out General Cashier functions as assigned and in line with the current practices or future needs to facilitate smooth operation of the Finance Department
• Prepare POS and PMS settlement reconciliation and ensure various settlement types are balanced. Identify and communicate variances that may occur.
• Ensure all tasks documented on daily checklist are completed.
• Perform any other duties as assigned by Finance Management.
• Work during evenings, weekends, and holidays as needed in preparation of Month and Year-end closing or under any other special circumstances including system upgrades as required.

KEY RESULT AREAS

Business

• Prepare daily reports, as outlined by management.
• Finalize the daily Operations Package’ and given to the General Manager and the Director of Finance for review and approval.

Customer Satisfaction

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must be reliable and able to complete the audit on a daily basis within the specified timeframe.

Process Improvement / Productivity

• Organize the audit work in an orderly manner for the efficient operation of the Finance department.
• Report any problems or discrepancies to IT and Finance Management as needed.
• Must have a commitment to follow all local and company policies and procedures as they relate to Audit.
• Must work in a safe prudent and organized manner.

Conduct self in a professional manner at all times to reflect the high standards of the Company.

ACADEMIC AND WORKING QUALIFICATIONS

Working Experience

Previous Income Audit, Night / Day Audit, or Front Office experience

Knowledge

• Understanding of various operating systems (Opera & SHIJI POS will be an advantage).
• Be able to cross function in General Cashier and Accounts Receivable area

Education

Post-secondary education, preferably in accounting or business area

Soft Skills

• Ability to work unsupervised
• Communication and interpersonal skills.

Language

Must have good English communication skills, both written and verbal

Physical Requirements

Ability to sit for extended periods of time.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities.

As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.

If you need accommodation during the recruitment process, please advise your Talent Acquisition representative .