Sales Business Analyst

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Sales Business Analyst

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.The company’s state-of-the-art Satellite fleet consists of 14 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.comThe Sales Business Analyst is a key subject-matter resource responsible for supporting the design, improvement, and ongoing alignment of our Sales technology ecosystem with business needs and sales processes. This role helps ensure that core tools—Salesforce, Altify, BSS (CPQ), and related sales systems—work together effectively, reflect end-to-end sales workflows, and enable a consistent experience for the sales organization. The Analyst supports system enhancements by coordinating stakeholders, validating solutions through testing, and ensuring that sales processes, data flows, and system handoffs operate reliably across the toolset.

Key Responsibilities

• Sales Systems and Processes
• Own and manage the Sales technology ecosystem, including Salesforce, Altify, and CPQ platforms.
• Map end-to-end sales processes, ensuring alignment with system workflows and operational handoffs.
• Ensure the sales process and methodology are fully enabled and consistently supported across all tools.
• Requirements Definition
• Serve as the primary point of contact for defining business requirements for new features, enhancements, and system improvements.
• Partner with business stakeholders to gather, clarify, and prioritize process and system requirements.
• Translate business needs into clear documentation, user stories, and implementation packages for the IT team.
• Review and validate solutions delivered by IT to ensure they meet defined requirements and business expectations.
• Integrations & System Effectiveness
• Ensure sales tools work together seamlessly through reliable integrations, APIs, and data workflows.
• Identify system gaps, inefficiencies, and handoff issues, and partner with IT to implement practical solutions.
• Maintain visibility into system dependencies and support roadmap planning to improve end-to-end sales execution.
• Continuous Improvement & Governance
• Identify opportunities to simplify processes, reduce friction, and improve user experience across sales tools.
• Maintain system documentation, process guidelines, and governance standards.
• Drive consistency and scalability in the use of the Sales technology stack across global teams.

Required Skills & Qualifications

• Technical Expertise
• Deep expertise in Salesforce architecture, data models, workflows, and system capabilities.
• Strong understanding of complex sales methodologies tools (account planning, opportunity planning, methodology alignment) - prefered
• Strong understanding of CPQ tools and BSS systems
• Strong experience with integrations, APIs, and data flow modeling across multiple systems.
• Proven experience in mapping and documenting end-to-end processes in complex sales environments.
• Significant experience partnering with IT teams to deliver system enhancements.
• Business Capability
• Experience in enterprise B2B environments.
• Ability to translate business processes into detailed, implementable technical requirements.
• Strong problem-solving and architectural thinking skills.
• Excellent communication skills, with the ability to work cross-functionally across technical and commercial teams.

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential. Apply Now Commitment: Full Time Hire - (FTE with Benefits)Department: Global Sales and ProductLocation: Ottawa, OntarioTeam: Sales Operations Apply Now